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HomeGoods
- Department Stores
- Plano, TX
About this business
Location details
8700 Preston Rd #111, Plano, TX 75024, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:30 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 9:30 p.m. | |
| Fri | 9:30 a.m. to 9:30 p.m. | |
| Sat | 9:30 a.m. to 9:30 p.m. | |
| Sun | 9:30 a.m. to 9:30 p.m. |
I shop at this HomeGoods location regularly, usually every couple of weeks, and I’ve always found the staff to be friendly, efficient, and helpful. Unfortunately, my experience yesterday with a cashier named Alicia was completely different. During checkout, I was unloading a cart full of items onto the counter so they could be scanned. Instead of scanning and bagging items as they were processed, Alicia simply allowed everything to pile up on the counter until there was barely any space left. When I commented that I was runn... read more
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Absolutely horrible experience at HomeGoods. The cashier at register No. 2 was beyond rude and acted like she did not even want me there. The moment she saw my Asian face, her attitude completely changed — no greeting, no smile, no “thank you,” nothing. Just a cold, rude expression and silence the entire transaction. I have never felt so unwelcome at a store before. Customer service employees are supposed to treat customers with basic respect, but this cashier clearly failed at that. Her behavior was unprofessional, disrespe... read more
Frequently asked questions about HomeGoods
How is HomeGoods rated?
HomeGoods has a 4.3 star rating with 782 reviews.
When is HomeGoods open?
HomeGoods is open now. It will close at 9:30 p.m.
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