HomeGoods's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

HomeGoods

4.2

About this business

Location details

1030 S Preston Rd, Prosper, TX 75078, Prosper, TX, 75078, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
WedClosed
Thu8:00 a.m. to 9:30 p.m.
Fri9:30 a.m. to 9:30 p.m.
Sat9:30 a.m. to 9:30 p.m.
Sun9:30 a.m. to 9:30 p.m.
4.2257 reviews
Select a rating
Deb G's profile image
Deb G 
4 days ago

I went to return a $12 pan that had issues but the manager refused to accept the return. I wasn't told by anyone on the time of purchase that used kitchenware are not returnable, then I would have checked before using it. I realized only after washing the pan and notice water dripping from the bottom that something was off. There was a gap in between handle and the pan itself and it was poorly constructed. I cannot believe that customer must take a responsibility for poorly constructed product. 

Kay Dawn's profile image
Kay Dawn 
a week ago

This store doesn’t come CLOSE to the selection or quality of items the other locations in this area have. Heck, even the ones back in Ohio where I’m from are far better. This store is a waste of space because they don’t carry anything you can’t purchase at Hobby Lobby, Kohl’s, etc. So sad that I live 2 minutes away, yet I still have to drive to Plano and Allen to shop at a decent Home Goods. 

Alexis Rodriguez's profile image
Alexis Rodriguez 
2 weeks ago
Preach's profile image
Preach 
3 weeks ago

Nida was so helpful with my return. I loved her attitude. Thanks again. 

Raian Bhojani's profile image
Raian Bhojani 
3 weeks ago

I purchased a handheld vacuum here that completely failed to perform. When I returned it, the staff member pointed out minor crumbs and implied I cannot return used items. But the only reason I ‘tried’ it was to find out it didn’t work at all. I appreciate they processed the return in the end, but being more understanding about faulty products would go a long way. 

Frequently asked questions about HomeGoods

How is HomeGoods rated?

HomeGoods has a 4.2 star rating with 257 reviews. 

When is HomeGoods open?

HomeGoods is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com