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Home Utility Group
- Retail
- Gildersome, Leeds
About this business
With over 15,000 happy customers, you're in safe hands. Answer a few simple questions about your home online, get your fixed price, choose your new boiler and then select your installation date. We can fit your new boiler as quickly as tomorrow. We understand that your new boiler is an investment, and have partnered with Omni Capital Retail Finance to bring you more finance solutions when paying for your brand new Hug Boiler. We offer up to 10 years warranty and all of our engineers are Gas Safe Approved.
Location details
Unit 5, Asquith Avenue Business Park Asquith Avenue, Morley, Gildersome, Leeds, LS27 7RZ, United Kingdom
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Just got my Hug (Home Utility Group) new boiler installation order cancelled yesterday after placing the order 2 days ago. But I was told afterwards there will be a charge of £150 for their cost and preparation. This caught us in much surprise as we are cancelling the order well within the cooling off period and there was no mentioning of the charge by the sales person beforehand. Home Utility Group told us there were fine print terms at the back of the one page sheet i received. As an old retiree and English not my mother l... read more
I could not be more pleased with the service we got . Engineer was on time ,polite , helpful I would recommend to others.
Overpaying for services that are worse , just go to main dealers, anyway if you have a problem with your boiler HUG don’t deal with it. They tell you your warranty is with them and you have to deal with it. 🤡 Their manager was hiding until I gave 1 stat at trust pilot and he called to SHOUT to me why 1 state … 🤡
DO NOT USE THIS COMPANY..H.u.g boiler engineer failed to arrive yet again and as I have to take days off and not get paid .I think the service.is discraful. And at.the very best . Poor. I have the boiler two years . And still not serviced. And as I paid up front. For the service plan. For 5 years. After paying in full after the. Boiler was installed. I will not be recommending this company to .any body. And I recommend.that as many. People.as pasiblle . DO NOT USE THIS. COMPANY .
Frequently asked questions about Home Utility Group
How is Home Utility Group rated?
Home Utility Group has a 3.4 star rating with 113 reviews.
When is Home Utility Group open?
Home Utility Group is open now. It is open 24/7.
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