Home Straight Partnership Ltd

Stephen Willars 

on Google

a year ago

Home Straight in my opinion are simply the best by far, the carers that looked after my father these past years are second to none and once you log into Home Straight's birdie app, you have the ability to read each carers report on their visit, ie: time of log in, log out, what the patient had to eat and drink, toilet visits, mobility and mood, if the carer has any concerns at their time of visit, they call the office, who act when necessary to call for a doctor or ambulance, I cannot praise Home Straight enough for the peac... read more

S Procter 

on Google

3 years ago

My experience with Home Straight has been unsatisfactory. The quality of service and care has been mixed, varying from excellent to poor. There is a lack of communication and their handling of queries or problems is terrible. Jobs not completed when asked and a general patronising rude attitude when you ring to raise caring issues. I would not recommend them to anyone. Today they removed all care for my elderly disabled Dad with dementia with no notice over ongoing problems with inadequate staff. They have now blocked myself... read more

Jason Procter 

on Google

3 years ago

In my experience they employ one gem of a lady that has been looking after my father in law. The rest have been ‘iffy’ to say the least. Very poor and rude management 

Linda Rand 

on Google

4 years ago

Always helpful in, often, difficult circumstances. The carers are cheerful, willing and kind. Couldn't manage without them.