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Home Société
- Furniture Stores
- Ottawa, ON
About this business
Location details
2685 Iris St, Ottawa, ON, K2C 3S4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We can't thank Grace @ Must Society enough for an amazing experience. After months of searching, we found not just a sofa but our Pinterest dream cloud-soft sofa that felt like sinking into a perfect cloud. Both Grace and her manager went above and beyond, staying past 8 pm on a Thursday to help us finalize everything and ensure timely delivery. Almost half the sofas we tried there were so comfortable we could fall asleep instantly. Their location is like stepping into a Pinterest multi million-dollar home come to life. A fi... read more
The store offers high end furniture, no doubt. We purchased several times from here and despite we met different sales people ,we go what we asked . Delivery was not an issue. Installation not an issue. Definitely they are not perfect and even sometime the price did not reflect my need for that day, I come back an other time when the sales were on and even small room of extra negotiations could be done. Customer service ,as i work in customers service , every consultant is different. Be patient you buy furniture!
1. No courtesy email or call was made to inform us about the missing/late item in our order, which has left our son without a bed to sleep on for at least two weeks. 2. The dining table was also not installed upon delivery, and I was told a technician would contact me, but nobody has reached out even though it has been sitting in my dining room face down for a week. 3. When I called, I was hung up on EVERY TIME after being told I would be transferred to the store manager, and no one called me back despite the promise to do s... read more
Horrible customer service. The order was placed a month ago online. Payment already collected. No response from this company to multiple queries by their online form or by phone. Their online order tracking mechanism does not work. I don't think they deserve to be in business.
Buyer beware. We are owed $736 per our agreed contract with Home Société Ottawa. The store and the manager have ghosted us over the course of several weeks, failing to reply to multiple emails and voicemails. The one time I got through to a woman on the phone she indicated she would get back to me and then never did. Also, a seam on our 2 month old custom sofa is already coming apart - no word on how that might be remedied either. Appalling disrespect for customers.
Frequently asked questions about Home Société
How is Home Société rated?
Home Société has a 3.4 star rating with 200 reviews.
When is Home Société open?
Home Société is closed now. It will open tomorrow at 10:00 a.m.
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