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Home Instead Senior Care

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5.0
24 reviews
|Home Health Care|Prescott, AZ 86303

240 S Montezuma St #206, Ste 206, Prescott, AZ 86303

(928) 708-9960

https://www.homeinstead.com/318?utm_source=google&utm_medium=organic&utm_campaign=gmb

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About

Home Instead Senior Care specializes in providing nonmedical care to senior citizens. It has more than 700 independently owned and operated franchises throughout the United States, Canada, Japan, Portugal, Australia, Ireland, New Zealand, Taiwan, Spain and the United Kingdom. The organization offers a range of solutions for senior citizens who prefer to remain at home through their later years. Its caregivers provide help through companionship, meal preparation, medication reminders and light housekeeping services. Founded in 1994, Home Instead Senior Care also offers assistance with incidental transportation, errands and shopping. It additionally handles the responsibilities related to bill

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5.0
24 reviews
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  • 20 Reviews5.0Google
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Alison Wallace on Facebook

a year ago

10/01/2019, 01:05 AM
The local owners have no pride in their caregivers and do not support them in any way. A client shattered my phone this past week and I was told by their supervisor that I was to go get a new phone and I would be reimbursed, the client even told me it was his fault and he would reimburse me. I currently have an 8 day old baby and have to work to pay the bills I used my last $100 on the phone and now I'm told I shouldn't have had the phone out in the first place and no reimbursement would be made. The office had been messaging me all morning that day asking me to take shifts and asking why I didn't respond in a timely manner. Yet when I did, hours latter when I had a moment, I get that used against me. So don't be fooled, they try to say one thing and then do another. I was also reprimanded for pumping in the restroom because I brought a stool to pump on.... I did not want to pump on a toilet seat. The owner Harrison then told me that I could have pumped anywhere that was sanitary so apparently it would have been more appropriate to pump in front of the clients then in the restroom where I had privacy..... Steer clear of this place good care givers! Pay rate is a joke (minimum wage) for what they charge clients (25-35/hr) and you will get treat horribly.
Business Response:

Hello Alison, We're sorry your experience wasn’t what you had hoped for. We appreciate the work you put in to cover shifts and are sorry this event led to your resignation. We wish you the best for your future.

Carolyn Shelley on Facebook

a year ago

06/22/2019, 04:59 AM
I went to their "yard sale". The staff was very friendly,helpful,amazing. Thank you ladies!
Deborah Mcmanus on Facebook

2 years ago

03/15/2019, 17:30 PM
This is one of the best senior care facilities in Prescott. The owners are Christians and run the office with love, kindness and integrity. The office staff is professional and really care about all their clients. They are always available 24 hours a day and really take the time to listen and facilitate the proper caregiver to your needs. There is a very intensive interviewing process where they have monthly workshops to educate all of the caregivers with special care abilities. The caregivers I have met were friendly, compassionate and truly enjoy their work.
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Susan Berry on Facebook

2 years ago

10/12/2018, 02:38 AM
home instead is the best
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