Steven T. on BirdEye
4 months ago
06/30/2020, 14:23 PM
Bottom Line Up Front: Do *not* hire these people for your roofing repair / remodel.
I have to say, given my experience with this company, that Home Genius Exteriors would absolutely be at home in the fine industries of Sub-Prime Mortgage Lending, Payday Loans, or Used Car Sales. Their commitment to mediocrity can not be overstated, and they appear to be doing ground-breaking work in the field of frustrating and infuriating their clientele. They truly have channeled their Inner Richard Nixon, unrepentantly changing their story and deliberately being deceptive, while having the boldness of a baseball field streaker during a World Series game. If nothing else, I *do* have to applaud their audacity in their manner and style of communication. I would love to share the entire story here, but unfortunately, I hit the character limit for reviews before I got half way through it.
Ultimately, they repeatedly tried to change the price of the job, lied about their expertise, lied about extra services that would be required, lied about when they would get back to me, and finally decided (after telling me that the job was ready to start this week), that they "concluded that they couldn't do the job", despite the fact that they claimed that they already ordered the materials and were ready to go.
For the full story, I highly recommend checking out review on Facebook, as it allowed my to type up the entire story. https://www.facebook.com/steven.v.tuccio/posts/10101411019896953