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Hollister Co.

4.0

About this business

Location details

4190 N Harlem Ave, Norridge, IL, 60706, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.026 reviews
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Nathalie Perez's profile image
Nathalie Perez 
2 months ago

HORRIBLE CUSTOMER SERVICE! Avoid coming in to this Hollister ! for everything they tell you that it is out of their hands and to call customer service even for the simplest return/exchange. Customer service is no help as well. Don’t waste your time and money here. 

Jonathan Gómez's profile image
Jonathan Gómez 
2 months ago
A Del Rey's profile image
A Del Rey 
2 months ago

Could not price match an item. Update there was a worker 02446468 I was asking the Vietnamese worker a question but got ignored twice. He was my cashier look all nervous while finally helping me with the question. Management here is terrible couldn’t find any workers on the floor to help me since the first worker was deaf or something. All the workers are teenagers are in the back of the changing room. 

Charie Thomas's profile image
Charie Thomas 
2 months ago

Hollister store in the HIP mall, in Norridge, IL provided OUTSTANDING customer with my return from a purchase online! There was NO questions and anything, to cause me to feel uncomfortable. Vanessa, the cashier seemed to put the customer satisfaction first! She and Sabrina made certain that received fair price adjustments, due to price changes and helped me with ordering online! This is my type of service of 5 Star service! 

Christine G.'s profile image
Christine G. 
4 months ago

My daughter loves to shop at Hollister, and the prices are decent—especially great when there’s a sale! I was so pleased with our shopping experience on Saturday, October 18, 2025, in the evening at the Norridge location. If I knew the names of the employees, I’d love to have recognized all of them who helped us. Everyone was incredibly nice and helpful. I asked for sizes a few times, and a kind gentleman assisted me each time without hesitation—he was patient and courteous. One item wasn’t in stock, and he helped us place a... read more

Frequently asked questions about Hollister Co.

How is Hollister Co. rated?

Hollister Co. has a 4 star rating with 26 reviews. 

When is Hollister Co. open?

Hollister Co. is open now. It will close at 9:00 p.m. 

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