Holland America |Princess Tours

M 

on Google

4 weeks ago

Getting ready to cruise in Alaska in about 48 days. I spent 45 min regarding two concerns I have regarding handicapped accessibilty. I got no help after being put on hold for 20 min It is regarding dinner and entertainment. I am trying to get my concerns taken care of in advance and worry it will soon be too late to get the help I need. This is now becoming more stressful than enjoyable for us. Shame on Holland America. This will be my last sailing with them Mark 

Austin Reeves 

on Google

3 months ago

Had an awesome time visiting Alaska with this crew. Highly recommend! 

Julie Connor 

on Google

8 months ago

We sailed Alaska aboard Holland America’s Noordam in a Neptune Suite, expecting a premium experience. Unfortunately, it fell far short. The food was consistently cold, uninspired, and lacking in creativity. Desserts were forgettable, and the Morimoto specialty dinner—meant to impress—was bland and absolutely not worth the upcharge. As Neptune Suite guests, we were shocked to be nickel-and-dimed for basics like soft drinks and bottled water. At this price point, those should be included. Celebrity Cruises handles this with fa... read more

Lita Nichols 

on Google

9 months ago

So far, our cruise has been amazing. We knew it would be a tame cruise and didn’t realize it catered to the older crowd, but we sure did need to get away from the chaos. Staff is polite. Only issue is that dining options are slim and the buffet food is horrible (we are foodies so take with a grain of salt if you’d like). 

Mitched TimothyX 

on Google

a year ago

The experience was great. Good food and service. Only complaint is our tour director, Rachel Moody. She was knowledgeable, but had one heck of a temper and not all there in the head. I realize it's hard to get people to come work in Alaska, but she shouldn't be around the public