Holland America |Princess Tours

Julie Connor 

on Google

4 months ago

We sailed Alaska aboard Holland America’s Noordam in a Neptune Suite, expecting a premium experience. Unfortunately, it fell far short. The food was consistently cold, uninspired, and lacking in creativity. Desserts were forgettable, and the Morimoto specialty dinner—meant to impress—was bland and absolutely not worth the upcharge. As Neptune Suite guests, we were shocked to be nickel-and-dimed for basics like soft drinks and bottled water. At this price point, those should be included. Celebrity Cruises handles this with fa... read more

Lita Nichols 

on Google

4 months ago

So far, our cruise has been amazing. We knew it would be a tame cruise and didn’t realize it catered to the older crowd, but we sure did need to get away from the chaos. Staff is polite. Only issue is that dining options are slim and the buffet food is horrible (we are foodies so take with a grain of salt if you’d like). 

Mitched TimothyX 

on Google

7 months ago

The experience was great. Good food and service. Only complaint is our tour director, Rachel Moody. She was knowledgeable, but had one heck of a temper and not all there in the head. I realize it's hard to get people to come work in Alaska, but she shouldn't be around the public 

Julie Connor 

on Google

9 months ago

We sailed Alaska aboard Holland America’s Noordam in a Neptune Suite, expecting a premium experience. Unfortunately, it fell far short. The food was consistently cold, uninspired, and lacking in creativity. Desserts were forgettable, and the Morimoto specialty dinner—meant to impress—was bland and absolutely not worth the upcharge. As Neptune Suite guests, we were shocked to be nickel-and-dimed for basics like soft drinks and bottled water. At this price point, those should be included. Celebrity Cruises handles this with fa... read more

Laura H 

on Google

10 months ago

We did the Mendenhall Glacier & Whale Watching tour in Juneau recently. I can’t say enough good things about our guide/driver, Carrie. She was so informative, entertaining, and just all around incredible. I’m so grateful we happened to get on her bus at the cruise port. We loved all of the Alaskan history she told us about, as well as information about the wildlife we passed by on the drive. We also especially enjoyed/appreciated her knowledge about Native tribes in Alaska, as we are plains Native Americans ourselves. The en... read more