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H&M

3.9

About this business

Be Yourself & More at H&M! We are now hiring in our Stores, Customer Service Center, Warehouses as well as other positions at H&M. Check out our career site! 

Location details

2500 W Moreland Rd, Willow Grove, PA, 19090, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9194 reviews
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Elena R's profile image
Elena R 
on Google
5 days ago

I went to make a return and the sales lady named Moonica told me I cannot only return under $200 worth of merchandise per day. Now I have to come back tomorrow to return one sweater… I contacted customer service and they said each store can have their own policy. I tried to explain that it is a bit of a drive for me to come back next day. Then I aaked for list of stores that do not have that limit. They gave me a number to call. When I called that number, turns out the stores should not set any return limit. So that lady lie... read more

Petro Tsinyk's profile image
Petro Tsinyk 
on Google
a month ago

If could I would give this store 0 stars. On Friday Feb 22 me and my child went to this store. We went to the register to pay for the items my daughter decided to buy. Guy ring us up , I swiped my card , we got “sale captured” msg on pos card reader. Everything sims normal. I sled for the receipt, and clark said system frozen and he need to call manager. Manager told me she going to go to different register to print out my receipt. Came back in 5 min, ripped bag with purchased items from my hand and called security to kick m... read more

Kristine Alvarez's profile image
Kristine Alvarez 
on Google
2 months ago

I don't write reviews but the management & staff at the Willow Grove H&M were exceptionally ill-equipped & unprofessional on Sunday 1/26/25. I presented both a gift receipt and full receipt for 3 items that I received for holiday gift and did not fit. The manager on duty 1/26 refused to honor the return, and insisted she could not process the return unless I could provide the physical credit card (of the person who provided the gift and who lives out of state). She also insisted that my only other option was to exchange the ... read more

Dmoney Dev's profile image
Dmoney Dev 
on Google
4 months ago
Khristina Maria's profile image
Khristina Maria 
on Google
8 months ago

Says that the store opens at 10 am, I was here until 10:30 no one opened the store and I saw plenty of staff inside the store. Why do you say that you are open at 10 if no one even plans opening it at this time!? People are busy and plan their schedule according to the information you provide!!! Waisted more than an hour getting here and waiting!!!!! 

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Frequently asked questions about H&M

How is H&M rated?

H&M has a 3.9 star rating with 194 reviews. 

When is H&M open?

H&M is open now. It will close at 8:00 p.m.  

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