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Hickory Glen
- Retirement Homes
- Springfield, IL
About this business
Location details
1700 W Washington St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place should be run correct the elevators don't work half the time rude management seems like they don't care I see one housekeeper working all the time and the other one always on her phone sitting down not doing anything
Hickory Glen had very patient staff with our Aunt, while she lived there. We were very disappointed in how her time there ended. We were given 20 minutes notice that she could not return from the hospital. We were there over 2 weeks cleaning out her apartment and said if they needed anything to please let us know. 7 months later we got a forwarded letter from a collection agency. It had been sent to an incorrect address for the Aunt in memory care. I had to pay it to get information. I don't believe a bill had ever been sent... read more
They only care about money here, not the people. They have not -for years- been able to keep the elevators working or rid the building of bed bugs. The whole place is not cleaned as it should be, housekeeping is a joke. And management never returns calls or answers emails, they are very hard to get ahold of with concerns.
Went to visit staff and residents.
Frequently asked questions about Hickory Glen
How is Hickory Glen rated?
Hickory Glen has a 3.6 star rating with 29 reviews.
When is Hickory Glen open?
Hickory Glen is open now. It will close at 6:00 p.m.
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