Hi Fi Lounge

Jessica Parker 

on Google

3 weeks ago

I was a total vinyl neophyte but decided to get a record player on a whim from a suspect secondhand dealer. When it didn’t work, I began going to Hi Fi Lounge after they offered to help me figure out what was wrong with my player. The product ended up being defective! After I returned the third party record player, Mark walked me through picking a better quality player at his store, and walked me through the basics on how to use it. Everybody at this store seems passionate, patient and knowledgable, and I will be coming here... read more

Hannah D'Amico 

on Google

3 months ago

Went in yesterday looking to upgrade my turntable and speaker setup. Mark was awesome. He walked me through all of my options- used and new. He gave me a demo of the speakers, and even sent me home with the turntable fully set up! Love my new setup and am grateful for Marks assistance! 

Michael Kapala 

on Google

3 months ago

I was visiting Rochester from out of town and the Hi Fi Lounge was recommended to me as a great place to look for a turntable. The place had so many great records and components! Mark was very helpful in helping me find a record player that fit my needs (first time buying one in over 30 years) and my budget. He even put a brand-new stylus on it to assure I had the best possible experience. Once I got it back home, I had questions on how to operate it and called the store. Mark was very patient, kind and compassionate in assi... read more