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Hertz - Uber Sugarland

2.1

About this business

Location details

400 Promenade Wy suite 1600, Sugar Land, TX, 77479, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.131 reviews
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Greg Welch's profile image
Greg Welch 
3 weeks ago

They will not answer the phone no matter what time you call. It just rings until it finally says no one answered the call. Even tried another branch and they told me that they will not answer the phone. 

Vision Changer's profile image
Vision Changer 
3 weeks ago

EVERYONE seems to have a lot of things to say and take pics about this location, but fail to realize that you can’t go somewhere impatient all while having an attitude. I would be monotone with you too. Would you rather these people yell at you like they do when you call the Hertz tnc for help??? Ms. Shonille is by far the most patient and best employee this location has ever had. And a lot of the times she seems to be the only one working. Even with two people at the counter, at times that may not be enough. I paid attentio... read more

ivette's profile image
ivette 
a month ago

This lady is so rude and disrespectful. He talks to costumers like if she's in a correctional, talking and giving instructions with a robot voice, no manners or patience whatsoever. Getting loud, and sarcastic! Disgusting, nasty experience!!!!!! 

Asia Rivera's profile image
Asia Rivera 
2 months ago

Love this location. Especially ms.shonille that help you and work with you to get you the vehicle you need they always explain and go into detail about how uber works when it comes to the vehicles 10/10 

Aremo Woli's profile image
Aremo Woli 
2 months ago

This was the worse rental experience I have ever had, they workers are unprofessional and lack respect for the client. The car they gave me was old with a bald tire and yet the held you responsible for the tire, well it’s a setup for client. And in this location or may be most of hertz location is like client doesn’t have a choice the force you to go with whatever car they have and sometimes they lied about the cars they have, giving some cars to others. Like there was a time I wanted a Tesla. They workers ask me twice are y... read more

Frequently asked questions about Hertz - Uber Sugarland

How is Hertz - Uber Sugarland rated?

Hertz - Uber Sugarland has a 2.1 star rating with 31 reviews. 

When is Hertz - Uber Sugarland open?

Hertz - Uber Sugarland is closed now. It will open tomorrow at 9:00 a.m. 

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