Hertz - Uber San Jose

Gourav Panwar 

on Google

2 months ago

I had a very disappointing experience at the Hertz location at 1000 Walsh Ave. I made a reservation specifically for an electric vehicle. However, when I arrived to pick up the car, I was informed that no electric vehicles were available. The only option offered to me was a gas vehicle, a Chevrolet Malibu LT. Since I needed a car urgently, I accepted it, even though this resulted in significantly higher fuel costs for me. After one week, when I returned the vehicle, I was told their system was down and they could not process... read more

Yunus Ugur 

on Google

5 months ago

I rented a car 3 days ago. From the first day, it wouldn't take gas and was constantly shaking. Three days later, the engine light came on and I went to return it. They didn't care at all. I rented it for Uber. I don't understand why they gave me a broken-down car. 

Justin Ling 

on Google

5 months ago

If you want to be insulted or gaslighted come here! Horrendous Customer Service, They’re really good at insulting customer!! 

pradeep peram 

on Google

a year ago

Friendly and helpful staff 

kevin li 

on Google

a year ago

i never give bad reviews but this location has very bad service. I don’t feel safe with the car. when I come back and told them about the problem with the car the manager here had a very bad attitude, he acted like he didn't care and told me there was no other car instead he not willing to helped me solve it. i think you guys should think carefully when renting a car because i don't think it's worth spending money to rent a car here.