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6215 Pearl Rd, Parma Heights, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
KUDOS TO HERTZ BILLING DEPARTMENT!!! They returned all of the bogus charges Isaiah put on my account. I was hot as fish grease when I first saw all of those charges on my account and I made a Google review that reflected my anger but I decided to delete it and give Hertz a chance to correct the issue and they did! I had to give five stars because I'M SO VERY HAPPY for the outcome of the charges which I did not expect based on the customer service you get at the actual Parma heights location. But please make no mistake, this ... read more
No one answers the phone????
Got a dirty car in March that needed detailed before I could use it..Been reporting the same issues with the car and told I don't know what I'm talking about, the CV joint is going out, needs wiper blades and the interior trim keeps popping off, I actually had to put it on 3 times the first day I drove it. The maintenance portal was a hot mess to set up and now they "upgraded it" and it is worse, I can't even report the things wrong, I can only set up appointments without leaving any notes on the issues with it. After having... read more
I have rented a car for almost 6months didn't get no discounts customer service is terrible communication is terrible never answer the phone when you trying to talk they're rude bank account overdraft over a month ago I paid my rental fees they didn't extend the rental for over a week saying that I didn't pay which I was not on the Uber app not able to make any money and here it is same situation I was blocked off the Uber app couldn't make any money to pay for the last weekly rental that I had was not offered any type of di... read more
I call up there to return a car because my renewal, so I won’t be charged. Mind you I did this a day before my renewal and they said it was fine I won’t be charged nope got charged anyway for a car I don’t have no more and fyi the don’t be cleaning there cars out tbh, they expect the drivers to do it, and anybody and everybody be in those cars
Hertz - Uber, Parma Pearl Rd has a 2.8 star rating with 33 reviews.
Hertz - Uber, Parma Pearl Rd is closed now. It will open at 9:00 a.m.
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