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Hertz Rent A Car

2.3

About this business

Location details

895 W Trade St, Charlotte, NC, 28202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.367 reviews
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Kelly Nix's profile image
Kelly Nix 
on Google
a month ago

***DO NOT RENT FROM THIS LOCATION!*** -charged me $100 cleaning fee Not Stated in Contract & will not refund! -never answers phone & vm not set up. -hard to locate: it’s a kiosk inside hotel w/o signs. -i requested SUV but rep could not locate in parking lot on day of pickup. provided me with a sedan but said they would call when suv available. never heard another word from them. 

ARinn Blake's profile image
ARinn Blake 
on Google
a month ago

Deshawn the manager at this location is great. He was very helpful and ensured the car I was driving was in great condition. I will continue to do business at this location. 

Sam Ibrahim's profile image
Sam Ibrahim 
on Google
3 months ago

The gave me a smaller car than what I paid for without an adjustment in price and I had to wait a good 30 min just to get the car. 

Deirdre Curry's profile image
Deirdre Curry 
on Google
3 months ago

Incredible customer service at this location with Deshawn Davis. I desperately needed to rent for a 1 way trip during 4th of July week. I spent hours calling around and no Hertz or any other company was able to accommodate a 1 day 1 way rental. Deshawn was able to secure me a vehicle and I was in and out of there within 15 minutes. He was professional and extremely efficient. Thank you so much Deshawn! 

Megan Hunstad's profile image
Megan Hunstad 
on Google
4 months ago

This is my favorite rental car location in Charlotte. The attendant JB is AMAZING! I have had countless issues with my work vehicle and have needed a rental on multiple occasions. He answers the phone right away, has my rental car ready and waiting for me outside, has a smile on his face. Don’t be fooled by the hotel location, this place has it all! I was in need of a 3 row SUV, but they were unavailable and as I was getting into my new jeep rental he no lie RAN OUT to me to tell me a customer has just dropped off a 3 row ca... read more

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Frequently asked questions about Hertz Rent A Car

How is Hertz Rent A Car rated?

Hertz Rent A Car has a 2.3 star rating with 67 reviews. 

When is Hertz Rent A Car open?

Hertz Rent A Car is closed now. It will open on Monday at 9:00 a.m. 

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