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Hertz Rent a Car

3.6

About this business

Location details

Old, Airport Rd #21, Hilo, HI, 96720, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 9:00 p.m.
Tue6:30 a.m. to 9:00 p.m.
Wed6:30 a.m. to 9:00 p.m.
Thu6:30 a.m. to 9:00 p.m.
Fri6:30 a.m. to 9:00 p.m.
Sat6:30 a.m. to 9:00 p.m.
Sun6:30 a.m. to 9:00 p.m.
3.681 reviews
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Julian Guerrero's profile image
Julian Guerrero 
on Google
5 days ago
Gina Mombach's profile image
Gina Mombach 
on Google
a week ago

We got like the oldest car with no options like central locking system or basic needs in a car. Fuel was not full as one should expect and washing fluid was low/empty too. We rented cars from a lot of different companies in the last 2 weeks but hertz was the most unfriendly & Would not book wirh hertz again to book a car on big island. 

춘식's profile image
춘식 
on Google
2 weeks ago

허츠랜터카 반납하는 곳 코나공항에서 빌려서 힐로공항에 반납하는 것으로 했고, 이쪽은 와본적이 없어서 나름 긴장하고 운전했는데, 안내 표지판도 잘 되어있어서 반납 잘함. 랜터카 반납하고 공항에 가는 동선도 짧아서 좋습니다. 

Liam McGill's profile image
Liam McGill 
on Google
3 weeks ago

I’ve rented from Hertz at dozens of airports around the world and have always remained loyal to the brand because of the generally reliable service. But after four separate interactions with the staff at this Hilo location, I can confidently say these are the rudest Hertz employees I’ve ever encountered. The experience was so frustrating that I would seriously consider flying into Kona the next time I visit my family in Hilo, just to avoid dealing with them. When the brand-new car I rented started having serious issues (engi... read more

CORINNA KYLE's profile image
CORINNA KYLE 
on Google
a month ago

UNPROFESSIONAL in all aspects of customer service. Vehicle was DIRTY and had a bad smell too. 

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Frequently asked questions about Hertz Rent a Car

How is Hertz Rent a Car rated?

Hertz Rent a Car has a 3.6 star rating with 81 reviews. 

When is Hertz Rent a Car open?

Hertz Rent a Car is open now. It will close at 9:00 p.m.  

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