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Hertz Car Rental - Winston Salem - Peterscreek Parkway HLE
- Transportation Services
- Winston-Salem, NC
About this business
Location details
2727 Peters Creek Pkwy, Winston-Salem, NC, 27127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They always have a good selection of vehicles that are ready when you arrive. Kayla was the manager and my agent, she was outstanding. The manager’s special on the website and app was a great deal. Excellent.
Car was good, could have been cleaned. Spots on interior and not washed. As a Gold member there were no perks or discounts, same as a first time renter.
Kayla Williams has serviced me multiple times. I regularly rent whips. I used to receive great service from a tall, fair complexion male at this location as well, but I haven't seen him lately. Kayla has worked by herself, mostly supervising this store during my most recent couple of visits. Her card says manager in training. If she keeps a cool head under the heat, I only see that she will keep leveling up! I have had much better experiences at this Hertz having a nice vehicle ready for me, than at their competitors.
Hertz is only getting 3 stars because of Kayla’s (assistant manager) excellent customer service. If it was not for her we would be giving this place 0 stars. Kayla gets 5+ stars. When we picked up the car she was the only employee working. She did not have anyone to fuel or service the cars, pull them up or help manage the 4 customers in the store. She remained calm and pleasant during the whole interaction and insured that she would take care of our billing issue when we returned the car. Once again when we returned the car... read more
It took 2 1/2 hours to get my car! Unbelievably lackadaisical "customer service" Two people in the office - one did absolutely NOTHING. The other was slow and uninterested - once she spent 30 minutes on her computer with me - she went to clean the car!
Frequently asked questions about Hertz Car Rental - Winston Salem - Peterscreek Parkway HLE
How is Hertz Car Rental - Winston Salem - Peterscreek Parkway HLE rated?
Hertz Car Rental - Winston Salem - Peterscreek Parkway HLE has a 3.3 star rating with 232 reviews.
When is Hertz Car Rental - Winston Salem - Peterscreek Parkway HLE open?
Hertz Car Rental - Winston Salem - Peterscreek Parkway HLE is closed now. It will open at 8:00 a.m.
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