This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle
- Transportation Services
- Wilmington, DE
About this business
Location details
100 M.L.K. Jr. Blvd, Wilmington, DE, 19801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I came here after a bad experience at a different rental location and Carnell was SO wonderful. He was able to help me so quickly and efficiently and it took a LOT of stress off my shoulders. I eventually needed another rental and came back to this same spot hoping Carnell would be here again, AND HE WAS. Once again, fantastic service and such a relief!
Worst customer service and insensitive staff to help the customers and don’t care about their time. Had to wait close to two hours to get the rental. The return time was requested to be adjusted to the pickup time which the agent told the system takes care automatically but I guess not as when I came to return the office closed earlier than advertised and informed so was charged two extra days. Customer service both at the location and telephone keeps telling the other one can do but none did address the situation after thre... read more
Would recommend avoiding unless you can't avoid
STAY AWAY! PLEASE STAY AWAY. I have rented all across the country with Hertz, have had bad experiences but this one tops it by far. I called the day before to confirm the car as I need a specific one, they told me yup no problem, arrived and of course the car is no where near what was promised. Mad at this point, and now running late, the car was empty on gas, lipstick stains, smelled like cigarettes covered with air freshners. I had no time to deal with it so took it. Went back into to tell them about the gas, the guy said ... read more
I would like to say Torian and Carnell (under the leadership of their manager Ryan Balistrieri) have restored my faith in Hertz. As a long standing Presidents Circle member, I have been reconsidering my relationship with Hertz after an AWFUL experience at the Philadelphia Airport Location. I was reluctant to move forward with the company, no matter the location, due to how I was treated. BUT, today I encountered Torian and Carnell. Not only did they handle me with time and attention, they went above and beyond for my overall... read more
Frequently asked questions about Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle
How is Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle rated?
Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle has a 2.9 star rating with 170 reviews.
When is Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle open?
Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com