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Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle
- Transportation Services
- Wilmington, DE
About this business
Location details
100 M.L.K. Jr. Blvd, Wilmington, DE, 19801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I was so disappointed this time with my rental at the Wilmington, DE station. I came for one vehicle and because I needed a car, I had to pay way more for another and the response I was give was "it's not our fault take it up with corporate!""I was told, "Why should we loose money because corporate messed up? "The manger refuse to even offer a discount. I will never rent from Hertz again, there. The tires needed air on the road and it came with no windshield wiper fluid and the windows i had to clean to drive.
Drew at this location is fantastic - she really goes above and beyond!
They been going through staff a lot. But it's Always a pleasure.. They are welcoming and will accommodate your needs.
We had a terrible experience with this location. It started out good with them being accommodating for the vehicle that we needed and our experience was fine with picking up the vehicle. When it was time to return it, we were told that we could leave the vehicle at the body shop and they would come and pick it up. Almost three weeks later they still had not picked up the car even after repeated calls to Hertz that the vehicle was returned from us and from the body shop. We started getting charged for the vehicle and there we... read more
I had a horrible experience with this rental location. After calling FOUR times to confirm that my card would be accepted—including specifying the bank name and that it was a credit card—I was turned away on the day of pickup because my bank is “an e-bank.” Nowhere on the website does it state that e-banks are not accepted, and the reps I spoke with never mentioned this. We were left stranded with no vehicle and no apology. This isn’t just about policy—it’s about blatant miscommunication and zero accountability. We did every... read more
Frequently asked questions about Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle
How is Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle rated?
Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle has a 2.9 star rating with 163 reviews.
When is Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle open?
Hertz Car Rental - Wilmington - Delaware Amtrak Station Hle is open now. It will close at 5:00 p.m.
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