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Hertz Car Rental - Williams International (private Flights Only)
- Transportation Services
- Waterford Twp, MI
About this business
Location details
7177 N. Astro Drive, Waterford Twp, MI, 48327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will never rent through Hertz again. Any money saved was absolutely not worth the hassle. The biggest issue with this location was the complete lack of professionalism and consistency. The phone was rarely answered, and when it was, I was given contradictory information almost every single time I called. At pickup, a staff member who was training a new employee was extremely condescending and rude to him. It was uncomfortable to witness, and no employee deserves to be treated that way in front of customers. I was also given ... read more
Had a ford f150 and a toyota rav 4 reserved for a week's time, 5 months ahead of time. Airline changed the flight times. Went to website to make a modification to both rentals. Got an error message. Called the desk of the agency, her system wouldn't let her change it. Told me to call reservations. Called reservations and the guy said he could help me and that I had to cancel the reservations on my end first. So I did. He comes back on and apologizes that no vehicles were available for that time anymore (2 month's time ... read more
Some dumb guy keeps telling that i have to have insurance for rideshare when the vehicle is covered by their insurance. YOU CAN KISS WHERE THE SUN DOWN SHINE! Personal or rideshare its optional!!!!!!
ON FEBRUARY 14TH WE RENTED A RAM 2500 RED PICK UP TRUCK FROM HERTZ 901 E. SUNRISE BLVD FT. LAUDERDALE, FLORIDA. THE TRUCK WAS ORIGINALLY LISTED FOR $1,060.00 I BELIEVE. IT WAS VALENTINE'S DAY AND I ASKED IF I COULD GET A DISCOUNT AND THE MANAGER CAME OVER TO THE COMPUTER AND HE DID GIVE ME A DICOUNT TO $868.00 WHICH I THOUGHT WAS GREAT. I THANKED HIM OVER AND OVER. WE RETURNED THE TRUCK AROUND 5:00 SATURDAY FEBRUARY 21ST. WE GET A BILL FOR $1,116.92! I'M LIKE WHAT? I CALLED JAMAR FROM THE THE HERTZ OFFICE AND HE SAID I RETUR... read more
Do not rent from this location. Arrived to pick up a car for travel and informed no cars available. I never received a call. I received emails and a text reminding me to pick up my rental! The clerk was non caring and claimed I was on the list to be called but he got busy. Hertz truly is sub standard, I have a laundry list, but I’m done with them. Take a gamble with enterprise if you have to but stay away from this location!!
Unbelievably poor service. Apparently they are horribly understand because they routinely put incoming calls on hold and never answer them and I've heard each employee frequently comment on how overly busy he/she is. Is say go to another place but this is the only place in Nashville that does the Uber/Hertz renntal so if you wish to rent an Uber vehicle this is your only option. In addition to all this apparently they have no Google presents where you can go online and rate them, which I suppose is good for that since they'... read more
The worst customer service you make reservations with them and know one calls to say that they have 0 vehicles it's a good thing I drove to the location to ask the clueless employee that lied and told me that he called me. I ask him why are you even open he replied he doesn't know
On February 8, 2026, I rented a vehicle from Hertz at Orlando International Airport . The Hertz agent falsely told me that LIS (Loss/Damage Insurance) was required by Florida law and mandatory for the rental. This is categorically false - LIS is optional, as clearly stated on my own rental agreement under "Additional Products." I was fraudulently coerced into purchasing LIS. I have rented from other companies at this same airport (Budget) and have never been told insurance was legally required. When I contacted Hertz cust... read more
I was in a predicament with my truck having an issue with the transmission for the past several months. I rented from Enterprise & Subaru for about 3-4 weeks at a time at both of those rental companies. At this point, they were both not able to rent a vehicle. I went to Hertz at Tyler Pounds Airport and rented a vehicle for a week. After one day, my truck was finally working correctly! It had been in & out of the shop for about 15 weeks. I go to return the vehicle at Hertz this morning and my charges were still 92% of the we... read more
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Hertz Car Rental - Williams International (private Flights Only) is closed now. It will open at 8:00 a.m.
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