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Hertz Car Rental - Waldorf - Pep Boys HLE
- Transportation Services
- Waldorf, MD
About this business
Location details
3390 Crain Hwy, Waldorf, MD, 20603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service and team at your Waldorf, Maryland ( Pep Boys) location has always been second to none for me!
I was being told that I couldn’t get the rental because they don’t take chime credit cards. I was pissed off. I was in the rain and that was the only credit card I was able to use so I just asked them to give me my license and card back , said a few words, and left. Because of their policy which caused me to be without a car that day, why am I seeing that they are charging me $40.99 towards my card? I told them to not charge me and to cancel my reservation. Definitely gonna continue to report this store location and the bad ... read more
I came in to exchange my rental for a larger vehicle, and the experience was frustrating. The representative seemed uninterested in helping and made the process much more difficult than it needed to be. At one point, he said he needed another pen, walked away, and came back with a cheaper one instead of just completing the transaction. Rather than making the process smoother, everything felt dragged out and dismissive. I value good customer service, but this visit left me disappointed. Hopefully, management can address this ... read more
I do not recommend…. Insurance locked it with Hertz since it was closer to where my truck was getting work done at. I was in the system to be picked up from where my car was getting work done at 9/5. Well I called the day before to confirm my pick up time. The person that answered the phone said oh we may have a rental by that time. In my mind I’m like they have to if not they would have rejected the insurance reservation. The reservation that was made was to be picked up from the location where my truck was getting work don... read more
I have been trying to get a hold of someone to extend my reservation. No answer.
Frequently asked questions about Hertz Car Rental - Waldorf - Pep Boys HLE
How is Hertz Car Rental - Waldorf - Pep Boys HLE rated?
Hertz Car Rental - Waldorf - Pep Boys HLE has a 2.9 star rating with 78 reviews.
When is Hertz Car Rental - Waldorf - Pep Boys HLE open?
Hertz Car Rental - Waldorf - Pep Boys HLE is open now. It will close at 5:00 p.m.
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