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Hertz Car Rental - Vancouver - 1270 Granville Street HLE
- Transportation Services
- Vancouver, BC
About this business
Location details
1270 Granville St, Vancouver, BC, V6Z 1M4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
AVOID THIS CAR RENTAL AS MUCH AS YOU CAN !!! We had an issue with one of the employee, Arya. The first booking didn’t process (never had a confirmation booking by email) so we had two bookings and instead of finding a solution, she insisted every second to put the mistake on us. There were a lot of people waiting for their rental cars and she lost their time too with unnecessary comments and actions. Very rude person, paranoid, not professional at all. She accused my sister to film her when she was playing a game in her phon... read more
On ramène une voiture louée dont l entretien n a pas été effectuée correctement. Très très sèchement on nous répond qu il faut aller au hertz de l aéroport de vancouver où on l a louée. Pas un mot d excuse, traites comme si nous ramenions une voiture endommagée par nous. Plus jamais hertz car pas mieux à l aéroport où ils nous demandent carrément de refaire le plein d essence (une blague qu on refuse évidemment) alors que c est leur voiture louée par eux qui au bout de 150 kms demande une maintenance pour l huile. Plus jamai... read more
Not so great at this Hertz location! remember that you are booking a car for someone else lmao bc they always give away yours. always keep a back up for hertz!
We arrived to pick up our car Monday sept 16, 2025. Met by an Indian woman who was the rudest, least helpful employee I have ever met. Threatened to not rent me the car if I didn’t stop talking and asking questions. After reading all the other reviews on her rude terrible service it’s amazing that she is still there. (I’m guessing she must be related) Don’t waste your time with this Hertz. The service is non existent, this lady in particular is rude and could care less of you rent a car from them and the cars seem to be regu... read more
Terrible customer service. Lady at front desk extremely rude and unprofessional. We clearly interrupted her personal call when we arrived and she was not happy. We regularly rent vehicles and have never been treated like this. Ended up going 10 minutes away to another Hertz that had great service. Will never return to the Granville Hertz again and would advise all others to stay away.
Frequently asked questions about Hertz Car Rental - Vancouver - 1270 Granville Street HLE
How is Hertz Car Rental - Vancouver - 1270 Granville Street HLE rated?
Hertz Car Rental - Vancouver - 1270 Granville Street HLE has a 3 star rating with 394 reviews.
When is Hertz Car Rental - Vancouver - 1270 Granville Street HLE open?
Hertz Car Rental - Vancouver - 1270 Granville Street HLE is closed now. It will open tomorrow at 8:00 a.m.
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