Hertz Car Rental Sunshine Coast Airport

nathan graham 

on Google

3 months ago

My mum hired a car from hertz and the guy with the hi viz jacket was rude arrogant disrespectful and no respect for customer service I don’t think this guy should be there as he needs to fix his attitude around the public disappointing we have been thru car hire places and they have been good but this experience is just disgusting not good enough 

Justin Baxter 

on Google

4 months ago

I’ve always held the Hertz brand in high regard, which is why I was so disappointed by the customer service experience at the Sunshine Coast Airport location on Friday 4th April 2025. Our interaction with the manager on duty, who had visible arm and lower leg tattoos, was unexpectedly negative. We approached the counter in good spirits and with a polite attitude, but were met with her unprovoked sarcasm, snark, and aggression. It was genuinely shocking to be treated so poorly out of nowhere, especially when we were simply tr... read more

J B 

on Google

4 months ago

I’ve always held the Hertz brand in high regard, which is why I was so disappointed by the customer service experience at the Sunshine Coast Airport location on Friday 4th April 2025. Our interaction with the manager on duty, who had visible arm and lower leg tattoos, was unexpectedly negative. We approached the counter in good spirits and with a polite attitude, but were met with her unprovoked sarcasm, snark, and aggression. It was genuinely shocking to be treated so poorly out of nowhere, especially when we were simply tr... read more

Scotty Lopa 

on Google

4 months ago

Agree with above. I use these guys as I have an account through work. The airport fees plus extra fees with insurance bit needed ended up being triple the cost of car. I also had a mechanical issue with the car that was told was nothing and treated like an idiot. No apologies or anything 

V R 

on Google

4 months ago

The service was good, gave me the info I needed. Suggest inspecting the car thoroughly and taking photos prior to leaving car park. The car we were given had scratches all over the exterior in various sports.