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Hertz Car Rental - Shreveport - Youree Plaza HLE
- Transportation Services
- Shreveport, LA
About this business
Location details
7230 Youree Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Tried to rent a car today and ended up living the Seinfeld episode. They didn't have a car for my reservation, which pretty much wrecked my plans. The best part was when the agent told me I was lucky because most rental places don't even accept same-day reservations. I couldn't help but point out that accepting my reservation didn't exactly do me much good since they didn't actually have a car. I don't think she appreciated the irony.
Even though I had booked a reservation at this location a month in advance, I was told the last minute that there were no cars available and the Hertz agent left it at that, with no apologies for the last-minute inconvenience or promises made to call me if a car would be available.
Follow-up: After Hertz acknowledged they were not able to provide “guaranteed” rental car both in person at the Airport and in a prior review, They still charged my card. Then when disputed they lied on the merchant response form to the bank and claimed it was a no show. They are intentionally falsifying documentation and given the pattern of these reviews, this seems to happen a lot.
Miss Kathy Anderson is the sweetest. She is very accomodating and we get the rental car with no issues at all. When you want a rental car , get it in Hertz Youree drive and look for Ms Kathy. We be a repeat customer for sure!
Frequently asked questions about Hertz Car Rental - Shreveport - Youree Plaza HLE
How is Hertz Car Rental - Shreveport - Youree Plaza HLE rated?
Hertz Car Rental - Shreveport - Youree Plaza HLE has a 2.8 star rating with 232 reviews.
When is Hertz Car Rental - Shreveport - Youree Plaza HLE open?
Hertz Car Rental - Shreveport - Youree Plaza HLE is closed now. It will open at 7:30 a.m.
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