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Hertz Car Rental - Shawnee - Nieman HLE

2.8

About this business

Location details

6001 Nieman Rd, Shawnee, KS, 66203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.8252 reviews
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Sherry Wheeler's profile image
Sherry Wheeler 
a week ago

Here's an idea... If someone reserves a mid-size SUV, don't try to substitute a mini van when they come to pick it up. You had ONE MONTH to bring in an SUV or let me know there would be a substitution. Now we are stuck at the last minute, changing plans for our trip. IF YOU DON'T HAVE THE RIGHT INVENTORY, DON'T LIST IT AS AVAILABLE. So frustrating!! 

Lorna Skelton's profile image
Lorna Skelton 
3 weeks ago

Absolutely shocking customer service Booked a car to collect Saturday to find the office closed, went to collect Monday to be told the booking was cancelled- told to get out of the office as there was no car we could have and told to sort the refund out with someone else. Never been spoken to so rudely the guy needs sacking! 

Kirk Wiggins's profile image
Kirk Wiggins 
4 weeks ago

Very unprofessional, Told would go to another location for the pickup but the unprofessional person cancelled the reservation 

Chelsea Finn's profile image
Chelsea Finn 
a month ago

If I could give this business zero stars I would. Absolutely horrible experience. We booked our rental car through USAA months ago, for our family vacation to Colorado. We booked an suv the size of an equinox or similar. We called into the rental place a couple hours early and asked if we would be able to pick up our rental around 10am, as were already in the area. We were informed it would be ready closer to 12, and to show up then. No biggy. We show up at 11:45, and my husband goes in to see if we can pick up our car now. ... read more

Sherry with Arrowhead Myo's profile image
Sherry with Arrowhead Myo 
a month ago

Weird interaction with front desk staff, gave us a vehicle that the rear passenger door didn't open from the inside. Did not realize until in another state. 

Frequently asked questions about Hertz Car Rental - Shawnee - Nieman HLE

How is Hertz Car Rental - Shawnee - Nieman HLE rated?

Hertz Car Rental - Shawnee - Nieman HLE has a 2.8 star rating with 252 reviews. 

When is Hertz Car Rental - Shawnee - Nieman HLE open?

Hertz Car Rental - Shawnee - Nieman HLE is open now. It will close at 6:00 p.m.  

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