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Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle

2.4

About this business

Location details

9207 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.4211 reviews
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Rusty Shackelford's profile image
Rusty Shackelford 
on Google
2 weeks ago

BAIT AND SWITCH- worst HERTZ location I have ever delt with. I rented a standard midisized car online. Showed up to the location- "we don't have any cars- all we have are EV's and SUV's". Ok- I guess I will take an SUV- "it's going to be another $150 from what your reservation says". Why can't you rent me an SUV for the price of a car since you dont have any cars, HERTZ website allowed me to select a midsized car. "Sir, your option is to pay another $150 and get a SUV or leave". Ok- can you take me to another HERTZ location ... read more

Jay A's profile image
Jay A 
on Google
3 weeks ago

horrible horrible horrible. stay away. 

Tuxedo Mechanic's profile image
Tuxedo Mechanic 
on Google
3 weeks ago

I had the pleasure of renting a vehicle at Hertz, and Shalonda Williams gave such good service. I thought she was the district manager. She was extremely punctual, professional, and understood the concept of serving others. I want to take the time to personally acknowledge your employee as she was very deserving of good feedback. 

Daniel Villegas's profile image
Daniel Villegas 
on Google
a month ago

I had the pleasure of working with agents Gabe and Chris. Both gentleman provided excellent customer service and handled themselves with utmost professionalism. They provided a thorough explanation of the rental process before, during, and after. 

CFG CFG's profile image
CFG CFG 
on Google
a month ago

So this 4-star review is a mix of a 5-star customer service rating (Chris helped us) and a 3-star rating for this branch’s policies. We had a long West Texas trip ahead of us and made a reservation using the “manager’s special”. It appears that, for this location, the manager’s special consists solely of electric cars — a fact that was not communicated until I got to the branch in person. I should note that I have used this manager’s special feature many times at the airport and have never been forced to take an electric car... read more

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Frequently asked questions about Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle

How is Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle rated?

Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle has a 2.4 star rating with 211 reviews. 

When is Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle open?

Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle is closed now. It will open at 9:00 a.m. 

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