This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle
- Transportation Services
- San Antonio, TX
About this business
Location details
9207 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
BAIT AND SWITCH- worst HERTZ location I have ever delt with. I rented a standard midisized car online. Showed up to the location- "we don't have any cars- all we have are EV's and SUV's". Ok- I guess I will take an SUV- "it's going to be another $150 from what your reservation says". Why can't you rent me an SUV for the price of a car since you dont have any cars, HERTZ website allowed me to select a midsized car. "Sir, your option is to pay another $150 and get a SUV or leave". Ok- can you take me to another HERTZ location ... read more
horrible horrible horrible. stay away.
I had the pleasure of renting a vehicle at Hertz, and Shalonda Williams gave such good service. I thought she was the district manager. She was extremely punctual, professional, and understood the concept of serving others. I want to take the time to personally acknowledge your employee as she was very deserving of good feedback.
I had the pleasure of working with agents Gabe and Chris. Both gentleman provided excellent customer service and handled themselves with utmost professionalism. They provided a thorough explanation of the rental process before, during, and after.
So this 4-star review is a mix of a 5-star customer service rating (Chris helped us) and a 3-star rating for this branch’s policies. We had a long West Texas trip ahead of us and made a reservation using the “manager’s special”. It appears that, for this location, the manager’s special consists solely of electric cars — a fact that was not communicated until I got to the branch in person. I should note that I have used this manager’s special feature many times at the airport and have never been forced to take an electric car... read more
Frequently asked questions about Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle
How is Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle rated?
Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle has a 2.4 star rating with 211 reviews.
When is Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle open?
Hertz Car Rental - San Antonio - North Park Lincoln Mercury Hle is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com