Hertz Car Rental - Saint Peters - North Service Road HLE

Jaime Tomaszewski 

on Google

2 weeks ago

Such a great experience! Helpful and friendly staff, great prices (gas mileage too), and we had a smooth consistent trip. 

D S 

on Google

a month ago

Inefficient & unresponsive. Made a reservation months in advance for a specific morning pickup time. My flight was delayed and I attempted to call the local number where the phone rang and rang with no answer after multiple attempts. Made it to the counter approx 4 hours late where I was told they had no cars and that I was late. Showed the agent my phone where it showed my attempt to call numerous times, but they literally had no cars left and rented them all. Do yourself favor and go to Avis on Mexico Road in St Peters, th... read more

Alice Yerby 

on Google

2 months ago

We had it scheduled for a week and brought it a day early. Since they have weekly specials, they couldn't refund one day's worth because anything 5-7 days counts towards the weekly special. Just something to keep in mind when you're going through them. The customer service wouldn't answer the phone, and this location doesn't answer the phone that much either. However, they were able to refund some for some coverage that we got (after we got billed for the full amount and we came inside to dispute it), which is why I give the... read more

Paul P 

on Google

2 months ago

This is the worst place to rent a car and I’d know I’ve rented them several times here. Never again. Paid in full in advance and went up here only to be surprised with an additional deposit I couldn’t pay, completely destroying our trip and wasting thousands of dollars in pre paid hotel fees. Meanwhile they won’t let you use a split payment or a different card for the surprise deposit, and if you use a debit card it’s a huge deposit and a credit check. And if you want to use a family members card they’ll charge you extra for... read more