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Hertz Car Rental - Rockford - Walton HLE
- Transportation Services
- Rockford, IL
About this business
Location details
7549 Walton St, Rockford, IL, 61108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Although, I wasn't a very Pleasant person, the Employees didn't hold it against me and were very Helpful, Courteous, Respectful, informative and I most certainly did not deserve it
Vehicle options are limited and service is slow. There is definitely much room for improvement.
Terrible terrible!!! Called me day of my reservation and said “ we don’t have a vehicle for you” didn’t offer to put me in anything else or any solution! Just said they can’t do Anything and hung up. Good luck trying to reach them via phone. Waited 30min until I gave up.
After meeting these fine people, I now understand all of the 1-star reviews. These people have zero skills of any kind.
There is one decent employee working there, but the service itself, the availability of cars, and the overall approach to customers is simply terrible. I do not recommend using this company. Often, there are simply no cars available, even if you booked one through their own website (or app) or through Booking.com. It doesn't matter; the car may simply not be available, and no one will even call you to let you know.
Frequently asked questions about Hertz Car Rental - Rockford - Walton HLE
How is Hertz Car Rental - Rockford - Walton HLE rated?
Hertz Car Rental - Rockford - Walton HLE has a 2.7 star rating with 345 reviews.
When is Hertz Car Rental - Rockford - Walton HLE open?
Hertz Car Rental - Rockford - Walton HLE is closed now. It will open at 8:00 a.m.
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