Hertz Car Rental - Price Toyota New Castle

Kevan Tavakoli 

on Google

2 months ago

They closed without telling any of their customers, then redirected their customers to go to two different Hertz locations. Those other two Hertz had no cars available and could only provide what was in stock at a much higher price. While the people who worked at the other locations were nice, Hertz had a responsibility to inform their clients of the closure and that their reservation was no longer guaranteed. 

Whatever Works 

on Google

3 months ago

Can't reach the local Hertz rental agency. I call every day and do not get no answer. It is very important that I reach somebody there because I keep getting an error message saying that no such invoice number exist when I try to extend my contract on my rental car so now they are charging my credit card between 44 and $45 a day which is well over what I was being charged initially. I was told by the Hertz rental agency that I could keep this car for 2 months before I would have to go into a corporate rate if I wanted to kee... read more

Hades Wang 

on Google

4 months ago

No car, no service, and rude 

Elioenai Santana 

on Google

4 months ago

Hace unos días fui a recoger un auto pues hice una reserva con ellos a través de Expedia, llegue 1 hora más tarde por tal razón supuestamente no tenían auto disponible pero encima de eso la chica que me atendió allá el 24 del pasado mes de abril 2025, me dio un muy mal servicio y para rematar me hicieron un cobro de 29.07 dólares sin mi autorización y sin usar sus servicios ya que tuve que rentar en Enterprise quien me salvo la diligencia aunque perdí más de 4 horas del día y llegue mucho más tarde al destino. con mucha resp... read more

Kiran Tiruvathuru 

on Google

5 months ago

I made a reservation from this location and when I went for pick up, I was told there are no vehicles available as it is ester and there is lot of demand. When I said I have reservation confirmation number, they said you used corporate website which would allow to book vehicles if they are not available. Then I made a reservation at Avis at 915 S Chapel St, Newark, DE 19713, they gave me 4 options out of which 2 are free upgrades (for the same price for the same vehicle I booked at hertz) . Avis saved my day