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949 W Camelback Rd, Phoenix, AZ, 85013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I was terrified to rent from them because of the terrible reviews, but it was the only location that had a car big enough for us. We had a very smooth pick up, probably one of the best we have had picking up a rental. They do appear to be understaffed, but we were in and out in 15-20 minutes (2 people ahead of us). The car is new and very clean. We have no complaints, so I just wanted to share my experience because it was not like the other reviews at all!
Awful and rude .... lied to my face, why?? Because Scott and Lindsey just can't tell the truth I guess...
We wait in their office for two hours to hopefully have it show up. Ended up, leaving and going back to the airport to pick up something else. From a different company. Now I just got charged 39.97 when my car was a pay at the gate, kind of thing. I received no goods or services and still was charged Boooooooo
I am a loyal Hertz customer. I usually pick up in Tempe because it’s close to where I live. I decided to drop my car at the shop and use Hertz for two days. I scheduled for 1:30pm and it’s 3:15pm and I still don’t have a car. I rent 6-8 times a year. They are severely understaffed. It’s busy enough for more than one cleaner and one receptionist yet that’s all they have. There are several vehicles available outside but I was told they are all dirty and I asked to be given one anyway and she said no, that they are required to ... read more
Hertz Car Rental - Phoenix - Camelback HLE has a 2.4 star rating with 785 reviews.
Hertz Car Rental - Phoenix - Camelback HLE is open now. It will close at 5:30 p.m.
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