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Hertz Car Rental - Phoenix - Camelback HLE

2.4

About this business

Location details

949 W Camelback Rd, Phoenix, AZ, 85013, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.4785 reviews
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brittany hubbard's profile image
brittany hubbard 
on Google
4 days ago

I was terrified to rent from them because of the terrible reviews, but it was the only location that had a car big enough for us. We had a very smooth pick up, probably one of the best we have had picking up a rental. They do appear to be understaffed, but we were in and out in 15-20 minutes (2 people ahead of us). The car is new and very clean. We have no complaints, so I just wanted to share my experience because it was not like the other reviews at all! 

sarah t's symphonies's profile image
sarah t's symphonies 
on Google
3 weeks ago

Awful and rude .... lied to my face, why?? Because Scott and Lindsey just can't tell the truth I guess... 

Heather Gray's profile image
Heather Gray 
on Google
3 weeks ago
Matt Allen's profile image
Matt Allen 
on Google
3 weeks ago

We wait in their office for two hours to hopefully have it show up. Ended up, leaving and going back to the airport to pick up something else. From a different company. Now I just got charged 39.97 when my car was a pay at the gate, kind of thing. I received no goods or services and still was charged Boooooooo 

Jennifer Hope's profile image
Jennifer Hope 
on Google
4 weeks ago

I am a loyal Hertz customer. I usually pick up in Tempe because it’s close to where I live. I decided to drop my car at the shop and use Hertz for two days. I scheduled for 1:30pm and it’s 3:15pm and I still don’t have a car. I rent 6-8 times a year. They are severely understaffed. It’s busy enough for more than one cleaner and one receptionist yet that’s all they have. There are several vehicles available outside but I was told they are all dirty and I asked to be given one anyway and she said no, that they are required to ... read more

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Frequently asked questions about Hertz Car Rental - Phoenix - Camelback HLE

How is Hertz Car Rental - Phoenix - Camelback HLE rated?

Hertz Car Rental - Phoenix - Camelback HLE has a 2.4 star rating with 785 reviews. 

When is Hertz Car Rental - Phoenix - Camelback HLE open?

Hertz Car Rental - Phoenix - Camelback HLE is open now. It will close at 5:30 p.m.  

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