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2691 Pelham Pkwy, Pelham, AL, 35124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If I could give them a zero… I would. I showed up to pick up a rental I had reserved a month ago through Expedia. I confirmed it the week before. The lady at the Pelham location was so rude. She said that their system was down and there was no car. I walked outside and spoke to someone returning a car. This person said that their system was down in the morning but it was up now and they had a car. The woman flat out lied to me. I asked to speak with her manager, she said she was the only one there and that I had to leave. I ... read more
No complaints
I’ve been coming to this location ever since I moved to Pelham. Karen is excellent and takes great care of her customers and makes the whole process positive! Keep up the great work Pelham!
Well I was considering this Enterprise location but after I read the reviews and no thanks. You can keep your attitudes.
I did not have a positive experience at this location. I had specifically requested a certain type of vehicle, but was given a different one without explanation. The associate assured me she would call on Monday to arrange a swap for the correct vehicle, but I never received a follow-up. Despite calling twice, I was repeatedly told the requested car was unavailable. When it came time to return the rental, I arranged for someone to meet me at 5:00 PM to give me a ride. My ride arrived early and kindly asked the associate if s... read more
Hertz Car Rental - Pelham - Pelham Parkway HLE has a 2.4 star rating with 198 reviews.
Hertz Car Rental - Pelham - Pelham Parkway HLE is closed now. It will open at 7:30 a.m.
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