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Hertz Car Rental - Parker - Cottonwood Drive HLE
- Transportation Services
- Parker, CO
About this business
Location details
17886 Cottonwood Dr, Parker, CO, 80134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very disappointed with my experience, I paid for the more expensive compact car to avoid a corolla and thats exactly what they gave me. Terrible customer service when I asked why. If you want a company that cares about the customer definitely do not use hertz in parker Colorado. -5 starts if I could leave negative stars. The manager seems to be trained well on how to be the most condescending person in the room at all times. DO NOT USE THIS RENTAL COMPANY IF YOU WANT A GOOD EXPERIENCE!
The team members at this store are both friendly & efficient. I had an issue with my first rental, and they took care of the issue immediately and I was back on the road promptly. I will be working with the branch anytime I need to rent a vehicle in the future!
I am writing this review to document an extremely poor and unprofessional experience with the Hertz branch in Parker, Colorado. I rented a truck from Friday, January 30 to Sunday. At pickup, I was oddly told that I was required to clean the inside of the vehicle before return, which is something I have never experienced with any rental car company including Hertz in the past despite renting many times personally and through a corporate account. At drop-off on Sunday afternoon, there was a widespread power outage across Parke... read more
Very disappointed with my experience at this Hertz location. The staff was unprofessional, and the representative who answered my questions was rude and spoke in a raised voice. When I asked to speak with a manager, I was told “we don’t have a manager,” even though it appeared a manager was behind the wall/office area. The car I received was dirty, and even after I asked about upgrading, I ended up being given the same dirty vehicle. I understand upgrades may not be available, but basic cleanliness and respectful communicati... read more
Frequently asked questions about Hertz Car Rental - Parker - Cottonwood Drive HLE
How is Hertz Car Rental - Parker - Cottonwood Drive HLE rated?
Hertz Car Rental - Parker - Cottonwood Drive HLE has a 2.8 star rating with 177 reviews.
When is Hertz Car Rental - Parker - Cottonwood Drive HLE open?
Hertz Car Rental - Parker - Cottonwood Drive HLE is closed now. It will open on Monday at 8:00 a.m.
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