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13040 I-10 Service Rd, New Orleans, LA, 70128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Hertz offers great car rental services. They've to work hard on waiting times & efficient delivery. They've clean vehicles & offers value for money but need further upgradations.
This location is housed in a Pep Boys picture the service you are going to receive before visiting this establishment. Located in New Orleans East off a run down service road!I had a schedule appt with Left partnershiping with Hertz but was amazed at the lack of organization or customer service that was suppose to come from the Hertz reps. And also by the Lyft reps. that are assigned to this location. Hertz rep did not say good morning when walking past me or others that was waiting for same thing as I was or something els... read more
This is the worst branch!!! Booked a car for 4 days. Week in advance. Got a call at 7:30am that my 8:00am car is not available and they have nothing else. I was told that they are looking for a vehicle for me. But they never called back and did not answer phones either. Been a loyal Hertz customer, and I am a President's circle member. This is not good customer service. When I called the main Hertz number they told me this branch should have found a vehicle at any other location.
This is the worst car rental place you could imagine!!!! Don't ever rent a car from them. We had our wedding in New Orleans and rented a car from them. We left a small suitcase in the car with all our wedding cards, my wedding shoes etc. We noticed on the shuttle on the way to the airport. Called immediately but we couldn't return because we'd miss our flight. It's been over 3 months, I've called, submitted missing cases, went personally to their office in Miami. NO RESPONSE! Finally I decided to come back to New Orleans an... read more
Jensen, Elan We're great, we was having a problem the day before and have to come back because they was closing. They was doing everything in there power to help us. But it was close in time, and we understood the next day. We came in and everything was great, got the car .thanks, ladies.
Hertz Car Rental - New Orleans - I-10 Service Road Hle has a 2.8 star rating with 100 reviews.
Hertz Car Rental - New Orleans - I-10 Service Road Hle is closed now. It will open on Monday at 8:00 a.m.
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