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Hertz Car Rental - Mokena - 191 Street HLE
- Transportation Services
- Mokena, IL
About this business
Location details
9442 191st St, Mokena, IL, 60448, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The worst experience I ever had..no friendly people given keys without any kind of knowledge..the return of ve0chile turned into a big headache and trying calling them is a task.poor all the way around better customer service ne3eded and more help to help people.
I rented a car over the weekend and the customer service was amazing there was a young lady by the name of Kelly she really helped me out I will revisit this location thank you so much
Worst horrible location, very bad service, only one employee inside the facility. Dirty cars, tolls box not working. More than two hours waiting to pick up my dirty cars. They gave me different car.
When the car you reserve is available, things run smoothly. The problem I encountered, however, is that the corporate website allows anyone to make reservations, regardless of whether the requested vehicle is available or not. I made a reservation a few hours before, got my reservation number, and took an uber to the Mokena location only to be told that they don’t have a vehicle for me. Lesson learned: either don’t use this company or call and confirm before wasting a trip.
Frequently asked questions about Hertz Car Rental - Mokena - 191 Street HLE
How is Hertz Car Rental - Mokena - 191 Street HLE rated?
Hertz Car Rental - Mokena - 191 Street HLE has a 2.9 star rating with 168 reviews.
When is Hertz Car Rental - Mokena - 191 Street HLE open?
Hertz Car Rental - Mokena - 191 Street HLE is open now. It will close at 6:00 p.m.
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