Hertz Car Rental - Mohegan Lake - East Main HLE

Vinnie Petrino 

on Google

2 years ago

Supposed to pick up a rental for vacation. It was scheduled for an suv. So Joe says there is no sub and I would have to settle for what they have. Then said he tried calling me. All a lie. Terrible service 

Renee Cassard 

on Google

2 years ago

HORRIBLE. I spoke with Joe about picking up my rental car the day before. I arrived at 9:55AM on a Tuesday, and nobody was there. I called and heard the phone ringing inside but it doesn't connect you to any answering service. Why would an employee tell a reservation to come and not be open? Ended up at ENTERPRISE down the road which was open and professional. Don't go here! 

Mr ADHD 

on Google

2 years ago

Went to get a car from this location he was supposed to open at 12:00pm didn’t open till 2:00 stayed open for 10min and closed I called customer service before hand the lady told me my card would work I got here and he told me it would not. So I told him to cancel the reservation. I guess he did not so they charged my card a fee for him not canceling the reservation 

Giovanni Punto 

on Google

3 years ago

I want to thank Joe once again for salvaging my vacation plans. I had reserved a car in Mahopac because it was a bit closer and in the direction I would be heading. This was a big mistake since the location was deserted when I arrived five minutes before the reservation time. I was able to get someone at the adjoining service station to send a text to the tell the owner that I was waiting. There was no response and, after a half hour of waiting, I got in touch with Hertz and cancelled the reservation and made a new one in Mo... read more