Hertz Car Rental - Medford Rogue Valley International Airport (MFR)

Pal Vaghy 

on Google

a month ago

I have been charged for a damage that I did not cause and required to pay $2,724.92 for repair which has not been performed. I rented a 2025 Toyota Camry on May 16, 2025 at Hertz Rogue Valley International Airport in Medford, OR. This car rental is operated by Overland West, Inc., a Hertz licensee owner. I returned the car in the same condition as I received it 5 days and 95 miles later on May 21, 2025. Overland West has never contacted me directly. Instead, Carol Price, the manager, filed a damage report and forwarded it to... read more

Andrea B 

on Google

2 months ago

Scammers – Avoid This Location This same scam shows up again and again in the reviews, and I experienced it myself. I arrived with a reservation made two months earlier using points. The confirmed total charge was $92.30 for a large sedan. At the counter, Lexani asked if we wanted to upgrade to the largest SUV—we said no, but agreed the smallest SUV, like a Toyota 4Runner, would be fine. What she did not mention was the $65/day upgrade fee and other hidden charges totaling $613 for what was supposed to be a free five-day poi... read more

Henry Hampton 

on Google

3 months ago

Totally Lame… you make a reservation here for a truck a day in advance and it’s not available.. better yet you get to the counter and they say “so sorry” no options.. I made the reservation online and they say “yeah that doesn’t mean anything.” Go to budget or Avis at the next counter over.. Lame as Lame can be 

andrea willis 

on Google

3 months ago

My first time renting through Hertz and will never again. You will be greeted with hostility and no smile. Check your paperwork because they lie about prices. I used my AAA for a discount and called the local Hertz a week before to ask if I could add an extra day with the same rate or if I needed to call AAA. They said they could honor the rate. They were still trying to charge me for the one day a full rate. Then they lied about the insurance, you think they’re being honest when they had the paper to sign so check everythin... read more

Pete Figura 

on Google

4 months ago

Terrible experience with Hertz at Medford airport. Booked a car about a month in advance. Showed up at airport, needing to get home, and Hertz had no car available. Staff provided no suggested fixes, did not offer to help find a car via another vendor, etc. Just offered a shrug. Will not consider Hertz again.