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Hertz Car Rental - Marlborough - Maple HLE
- Transportation Services
- Marlborough, MA
About this business
Location details
410 Maple St, Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Worst experience ever. Insurance company booked a rental with this… entity. They were supposed to pick me up at the auto repair place which was in the same street about a quarter mile away from Hertz. The time I had arranged for pick up at the shop came up but no show from Hertz, whatever I walk down the road to deal with it. While I was walking down to their… office I rang their listed phone number and there was no response by the time I got there. I noticed there was CAUTION tape around the handicap ramp, there was a messe... read more
“Manager” at this location is honestly terrible at her “job”. If you know you don’t have any cars to rent make sure people aren’t able to make reservations so I don’t have to waste my time coming in. Nonsense.
This is the absolutely worst experience I have ever had with Hertz. It started with showing up to pick up my rental at 10:04 am when I was scheduled to get it at 10:00am. There was a sign on the door that they were helping a customer and would return soon — no longer than 30 minutes. More than 45 minutes later, they finally returned so I could get my car. The car they brought around for me was the dirtiest car I have ever received from a rental company. There were bugs splattered all over the windshield and front of the car.... read more
Terrible policy and service
I had a horrible experience just returning a rental car provided by my insurance. This location has no parking, and after waiting 25 minutes in line, the employee shouted at me to move the car I was trying to return—even though there was nowhere to park. When I explained that, he rudely told me there was a space “next to the white sedan,” which definitely wasn’t available when I arrived. The lot is tiny, and the way I was spoken to was both rude and unprofessional. On top of that, I was overcharged for extending the rental b... read more
Frequently asked questions about Hertz Car Rental - Marlborough - Maple HLE
How is Hertz Car Rental - Marlborough - Maple HLE rated?
Hertz Car Rental - Marlborough - Maple HLE has a 3.5 star rating with 111 reviews.
When is Hertz Car Rental - Marlborough - Maple HLE open?
Hertz Car Rental - Marlborough - Maple HLE is open now. It will close at 5:00 p.m.
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