Hertz Car Rental - Kirkwood HLE

Scott Fisk 

on Google

a month ago

Please DO NOT rent a car from this Hertz location! There are many other options available nearby that are much better. I arrived by airport shuttle to this location. Be advised that every other car rental location has a sign at the airport signifying where to meet the shuttle. Hertz does not so finding the shuttle was difficult and I had to call to figure out where to find the shuttle. Once I was on the property, the staff were kind and friendly. My family and I hopped into a nice newish Hyundai Sonata and pulled up to the e... read more

Wesley Readdick 

on Google

a month ago

I was visiting my sister for a surprise 40th birthday celebration. Last minute my sister and I decided we should rent a vehicle since her car was full of car seat seats. We found a location that had a vehicle that met our needs. It was a last-minute decision, but it seemed like this was going to work for us after booking online. We were super excited! We immediately called the location and waited 14 minutes for someone to pick up the phone. Once the phone was picked up a guy named either Rob, Robby, Robert was extremely rude... read more

punya teja 

on Google

a month ago

Worst service , ev vehicle are not charging. 

Davestruction Duncan 

on Google

a month ago

On June 19th I picked up a vehicle from this location for a business trip and returned it on the 23rd. While the staff were friendly, things got screwy a month later when I received a letter requesting payment for the rental. I spoke with the customer service agent and she was not helpful at all. I explained the paradox of how I couldn't have rented the car without payment upfront and that they had my card on file while the car was in my possession. Her response was, "Well, we didn't get paid and you owe us for the rental.".... read more