Hertz Car Rental - Island Of Hawaii, Kohala - Fairmont Orchid HLE

Dimitri Belevich 

on Google

6 months ago

Horrible service, more like a scam. I provided a debit business card to rent a car for two days for business purposes 240$ in total. They took the card, then returned to me and said that they can’t use it. Only credit card. I didn’t have credit card at all, so they refused to rent out car to me. An hour later I checked my bank account and 500 $ were deducted from my business bank account. So, no car , no money ! Stay away from this scammers ! 

Christine Koch 

on Google

6 months ago

We booked a car, spent 30 minutes waiting for them to sort a new car because the original car had an issue. They also double charged us and inadvertently put a hold on BOTH of our credit cards after telling us they couldn’t accept a debit card. This led to an embarrassing situation when we tried to use one of our cards to pay for dinner. We did receive a discount for the inconvenience but the very rude manager with his passive aggressive response told us when we returned the car (just 45 minutes late) that he wasn’t going to... read more

Anton Sivolapov 

on Google

6 months ago

Terrible Experience – Hidden Charges and Deceptive Practices I had an extremely disappointing experience with Hertz. My rental agreement number 577266406 was initially booked from January 8 at 12:00 PM to January 12 at 12:00 PM, with an estimated cost of $732.76. However jump to a staggering $1,859.70—an outrageous increase of $1,126.94 for less than half a day! When I extended the rental over the phone, the representative failed to provide a clear breakdown of the additional charges. Had I been informed of the excessive cos... read more

Guo Yu 

on Google

10 months ago

Very convenient for hotel guests, and front desk was very helpful.