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Hertz Car Rental - Houston - Savings Group Travel HLE
- Transportation Services
- Houston, TX
About this business
Location details
11830 Westheimer Rd, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Booked a car a week in advance, then not ready when I drove there to pick it up!! An hour and 1/2 later, still no car! I am angry!
Due to the reviews, I was very hesitant to rent from this location, but thanks to Nancy, my experience went very well. Nancy was very nice, helpful, and honest! She also ensured that the process was quick and smooth. I would definitely recommend her to others. Thanks Nancy for your amazing customer service!
I rented a vehicle at this location and went to pick it up I had rented an SUV when I got there I met Shahid and he told me he had no SUV's available and could only put me in a sedan. I told him that will not work and I was not happy as I needed this for taking my son back to college. Shahid understood my situation and upgraded me at no additional charge to a vehicle that was perfect for my situation I really appreciated the great customer service from Shahid.
Hertz is not what it used to be and this location is certainly the living proof that this company should go bankrupt and the world will be better without it. I made a reservation online and upon my arrival they told me they would not give me a car because I was planning to return it at a different location in Houston mind you. And on top of that the woman told me I needed to call customer service to cancel my reservation. So full of crap. Don’t rent with hertz and don’t rent at this place.
Frequently asked questions about Hertz Car Rental - Houston - Savings Group Travel HLE
How is Hertz Car Rental - Houston - Savings Group Travel HLE rated?
Hertz Car Rental - Houston - Savings Group Travel HLE has a 2.9 star rating with 146 reviews.
When is Hertz Car Rental - Houston - Savings Group Travel HLE open?
Hertz Car Rental - Houston - Savings Group Travel HLE is closed now. It will open on Monday at 9:00 a.m.
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