Hertz Car Rental - Henderson - Gibson Rd I-215 HLE

Steven Bottari 

on Google

6 days ago

This location is understaffed but damn do they try hard to do everything they can for people. There are a lot of people coming in all the time, and really could use 1-2 more people to help. That being said: they are all very friendly, patient and helpful if you have the patience and understanding to wait. The car selection is small, so if you need a better selection: go to the airport. But if you just need a car, and a good rate and easy return in Henderson: I cannot recommend them enough. I didn't like my Polestar at all an... read more

Kyle W 

on Google

2 weeks ago

Err on the side of caution with this location. I officially hit the road an hour after my reservation time, with little to not explanation as to why it took so long. I was second in line - supposedly - upon my arrival, with only one person at the desk assisting. When it was finally my turn, after 20 minutes of waiting, another patron in the lobby received help, because THEY had been previously helped and were waiting for their car. Each step in the booking process (mind you with a reservation) took 20 minutes. Definitely wou... read more

J 

on Google

3 weeks ago

Despite having a reservation, it took nearly an hour to pick up my rental car. Unfortunately, the experience only got worse from there. The car had not been properly cleaned, the tire pressure was low and had to be addressed by me, and the oil-change warning light started blinking just a few miles after leaving the Hertz location. Returning the car was equally frustrating. During closed hours, there were no available parking spaces, despite signs warning that Hertz vehicles could be towed. We called the Henderson location se... read more

m bozulich 

on Google

3 weeks ago

Reserved a car for a certain daily rate a month or two in advance. Upon arriving to pick up car, associate found my reservation but could seem to figure out reserved/ quoted rate. Have to retroactively 'dispute' charge to get correct rate. (Also they seem to have very limited parking at this location so good luck finding a spot. )