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Hertz Car Rental - Gahanna - North Stygler HLE
- Transportation Services
- Gahanna, OH
About this business
Location details
81 N Stygler Rd, Gahanna, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some background... I originally booked my rental through the Hertz rental center in Johnstown, OH. The manager at that location had an altercation with one the customers ahead of us that resulted in him giving our rental away and leaving us without a car for our vacation. He told me I could go to the airport in Columbus, OH to see if they have any available for me to pick up. The other employee there suggested that they give us a car that was not running (we overheard this information). I left this location without a car, be... read more
I am becoming SO FRUSTRATED with this location. 1. I was provide a 4 runner with transmission problems 2. I continue to ask for an invoice and resolution and to be followed up with. It has been 3 days now with me asking for support, getting nothing. 3. I had to spend HOURS and miss work meetings in Chicago due to this location providing a lemon. 4. Jessica (manager) always says “I will follow up with my RM and get back to you, I’m so sorry” and then does not follow up. Please make this a priority.
If I could give ZERO stars I would. I definitely don't recommend this company as a whole. I booked my rental a month in advance, I added insurance in my rental quote. I get to the location on July 26th (2 days before my trip), the day I was supposed to. For some reason they needed to contact my private insurance, even though I was requesting to use and pay for theirs. I gave no issue and waited while they called. I watched one worker pass a note to the other and then the one who received it told me I needed a credit card to ... read more
Stay a way from this company!!! I scheduled a pick up at 11:30 but I get out from the office at 12:50. They are not reliable and not always respond on calls and emails. Went twice at the office and found no one there, have to leave a message at Toyota service desk, but as I noted they never call me back. And the main reason I am writing this one star review is that they charge me with unbelievable amount for tolls fees. Although before I sign for a rent a car, I ask all question to avoid unexpected tolls fees and did get an ... read more
Frequently asked questions about Hertz Car Rental - Gahanna - North Stygler HLE
How is Hertz Car Rental - Gahanna - North Stygler HLE rated?
Hertz Car Rental - Gahanna - North Stygler HLE has a 3.6 star rating with 55 reviews.
When is Hertz Car Rental - Gahanna - North Stygler HLE open?
Hertz Car Rental - Gahanna - North Stygler HLE is closed now. It will open at 8:00 a.m.
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