Hertz Car Rental - Freeland Mbs International Airport (MBS)

Brianne Charbonneau 

on Google

3 weeks ago

Booked a car with Hertz after my car was damaged in an accident. The agent said shouldn’t be a problem and to head over to get my car that afternoon. I called to verify for pickup at MBS and they didn’t have any cars and wouldn’t until next or two days out. I said cancel it, I needed the car specifically and verified it with the agent. They never cancelled the rental and when I disputed on my credit card, they refused to budge. So enterprise will continue to have my business and I suggest you take yours there too. 

Jenn 

on Google

a month ago

On hold for over an hour in attempt to get my rental returned. This is twice I've been placed on hold and "forgotten". 

Sandra Acosta 

on Google

2 months ago

Do not use Hertz, they do not release your hold on your deposit. They make excuses that you have to call your bank. They should be held accountable for it. There's nobody to talk to or help you. They refuse to help!!!! 

kennedi 

on Google

3 months ago

Would give 0 stars if I could. Probably the worst rental company out there. Charged me for age differential when I’m defiantly above the age of 25. Save yourself the hassle and use a different company. 

Kendra Haynes 

on Google

4 months ago

I had a rental with Hertz through my insurance company. I asked for a vehicle that was covered under the insurance rate because I did not want to pay anything additional. They said ok. Once I turned the vehicle in I was charged $79.73 when i called they said taxes and fees for the vehicle was more than what the insurance company covered. I told them that I asked for a vehicle that was covered not a vehicle over that price. I was told take it up with ur insurance company and was hung up on. Hertz is very rude, unprofessional ... read more