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Hertz Car Rental - Fountain Valley - Newhope HLE
- Transportation Services
- Fountain Valley, CA
About this business
Location details
18011 Newhope St Suite B, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scam, make sure to take pictures of the shitty rental. My car had so much trash and tape everywhere. Its a god damn 2023 Kia so why is it trashed. They claim I put a burn mark in the carpet. Don't even smoke and i guarantee it was there before hand given the state of the vehicle when I received it. Just avoid Hertz.
Aaron & Jesse are both awesome. They work really hard when it’s busy to take care of everyone. They always go out of their way to try and get me the car that I’m hoping for. I appreciate their help and know that I’m going to get great service anytime I come in.
This is more of a critique of both Hertz and the Express Drive program. The premium EVs I’ve encountered have mostly been in rough shape. The first car I was assigned was filthy—there was an old human nail clipping inside—and had poor alignment. The second had a badly degraded battery. Some of the cars also smelled pretty bad, like deep odor. That said, the staff has been helpful and understanding, which I appreciated. My advice: always test drive the car before accepting it to avoid surprises.
Cant book online, so i call in to book, automated message tells you to book online and hang out. Thats a quick way to get me to use enterprise.
Bunch of crooks. Horrible customer service.
Frequently asked questions about Hertz Car Rental - Fountain Valley - Newhope HLE
How is Hertz Car Rental - Fountain Valley - Newhope HLE rated?
Hertz Car Rental - Fountain Valley - Newhope HLE has a 2.9 star rating with 83 reviews.
When is Hertz Car Rental - Fountain Valley - Newhope HLE open?
Hertz Car Rental - Fountain Valley - Newhope HLE is closed now. It will open tomorrow at 8:00 a.m.
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