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Hertz Car Rental - Fort Wayne - Coliseum HLE
- Transportation Services
- Fort Wayne, IN
About this business
Location details
725 Coliseum Blvd W, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
If I could give a zero I would. The customer service is awful the guy working today couldn't of cared less for the inconvenience that myself and another customer reserved a car and they were out of cars but never notified. This is not the first time they canceled on me wont be back
If I could give this place 0 stars I would. First, we had to wait for over two hours to pick up our rental because only one person was working. Then gave our car away that we reserved three weeks ago to somebody who reserved one that day when they walked in. Then charged us more than what our car was worth because of a fee they told us about after the fact. Horrible place and never using them again ever ! Worst first experience.
There's only 1 person out front, which can take forever to pick up or return. Usually it's not that big of a deal, but when you wear 3 guys talking about politics and their hobbies in the back room, and I'm waiting 20mins to just take keys, I'm a premiere member, it's ridiculous. Maybe take care of your customers???
Incredible experience all around!
My recent experience at the Hertz in Fort Wayne was highly unprofessional. The customer service was terrible, and the employees had a bad attitude. It seemed like they were only there for a paycheck, and the whole atmosphere was unorganized, with vapes sitting out at the front desk. To make things worse, they canceled my rental just 30 minutes before my scheduled pickup and left a very unprofessional message. I would not recommend this location. If you want great service, go to Enterprise instead and save yourself the hassle... read more
Frequently asked questions about Hertz Car Rental - Fort Wayne - Coliseum HLE
How is Hertz Car Rental - Fort Wayne - Coliseum HLE rated?
Hertz Car Rental - Fort Wayne - Coliseum HLE has a 2.6 star rating with 322 reviews.
When is Hertz Car Rental - Fort Wayne - Coliseum HLE open?
Hertz Car Rental - Fort Wayne - Coliseum HLE is open now. It will close at 5:00 p.m.
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