This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental - Fairfax - Court Yard Marriott HLE
- Transportation Services
- Fairfax, VA
About this business
Welcome to Hertz Car Rental - Fairfax - Court Yard Marriott HLE located at 11220 Lee Jackson Memorial Highway, Fairfax, VA, 22030 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
11220 Lee Jackson Memorial Hwy, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
DO NOT RESERVE A PICK-UP AT THIS LOCATION. The employee that works the Hertz desk apparently doesn’t show up and you’ll be left without a way to pick up your car. I asked the Marriott employees and they said the Hertz employee makes a habit of this.
I showed up to pick up my car (which I had a reservation for), the front desk employee said they don't have any cars available and asked me to either cancel my reservation or wait a day. When I called Enterprise in front of them, they suddenly had a car ready for me.
Reservation for one way rental from here to IAD made on 15 May. After receiving multiple confirmation emails, on June 25 and hours before pick up, store calls to say they will not honor the reservation and they do not support one way rentals. Explained that we are active duty military in a summer move and waiting to the last minute after over a month of reservation put us in a very tight bind as our cars are being shipped tomorrow. Did not change outcome. The store could have told us this policy weeks ago and gave us time to... read more
All the comments below are truly true. Guys are late to work, rude, no cars on the lot. No visible sign of Hertz anywhere. They are differing everyone’s requests instead of helping. The manager, Ian Sheesley, probably the worst manager I ever talk to in my life, I swear. And no wonder his branch is so terrible. And it’s a bad image on Hertz. Hertz need to know how their customers are treated at some of their branches and do an internal investigation.
Ian is a great manager, he helped us out with all best possible option.
Frequently asked questions about Hertz Car Rental - Fairfax - Court Yard Marriott HLE
How is Hertz Car Rental - Fairfax - Court Yard Marriott HLE rated?
Hertz Car Rental - Fairfax - Court Yard Marriott HLE has a 2.6 star rating with 126 reviews.
When is Hertz Car Rental - Fairfax - Court Yard Marriott HLE open?
Hertz Car Rental - Fairfax - Court Yard Marriott HLE is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com