Hertz Car Rental - El Sobrante - San Pablo HLE

Edgar Guarin 

on Google

a month ago

First time renting a car, the customer service here is very good. Logan booked me for pickup and he was very helpful. Then after when I dropped off Roz helped me and she was very nice and friendly and very attentive to my needs! The cleaner needs a little work though for the cars, but all in all it wasn’t a bad experience, it was actually good! 

Victoria Minor 

on Google

a month ago

By far the worst experience I've ever experienced i was left on the phone for over 40 minutes . I was told I would be getting back my deposit they actually took almost 500 dollars for my account saying my insurance didn't cover the days i extended mind you I paid that day of the extension i even returned the vehicle two days early. 

GABBY R 

on Google

2 months ago

I’m writing this because I shared the with the employee. Hertz used to be the top of the line rental car. I set itself apart from Avis, Budget, Dollar. You paid the extra dollars for a clean car, name on the board, etc. I rent to drive Uber mostly at this location, but I’m eating as an overall score for several of the locations in the East Bay Area, CA. Car selection, dirty cars, nothing exclusive about Hertz anymore. The employees at this particular station are ⭐️⭐️⭐️⭐️⭐️ It’s their product that has taken a nose dive. Hertz... read more

Derrick Dupaty 

on Google

2 months ago

Roz is awesome at the Hertz location in El sobrante California. Thanks Roz. 

Maggie Ruan 

on Google

2 months ago

Logan was amazing in assisting me with my rental when I ran out of options at a different rental company that was also in the area. Although vehicles were limited due to high demand and bookings, Logan was able to assist me with a vehicle for my road trip. However, the vehicle traumatized me on the road so I'm taking a star out, sorry guys.