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Hertz Car Rental - Dover - South Dupont Highway HLE
- Transportation Services
- Dover, DE
About this business
Location details
1679 S Dupont Hwy SUITE 17, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
It was a very pleasent and easy process. Renting a vehicle from south dover. Kourtney & India were very pleasant and easy going.
I had a horrific experience, and on top of the bad experience I was overcharged.
There are two things that I would like to address. First would be the total milage. According to your receipt I drove the car a total of 1531 miles in two days and that is not correct. My total milage did not exceed 200 miles and all my driving was within the state of Delaware. Secondly, the engine /oil light came on on the day 2 so I was unable to complete all of my travel plans. I am well aware that the rental car came with unlimited milage but the 1531 miles is not accurate.
I intended to return my rental car to Dover, DE, but accidentally selected JFK when booking. Even so, Hertz was terrible at helping me. The Dover office refused to accept the car due to a system error, and I spent multiple long calls with customer service (32, 29, 39, 21, and 23 minutes) who gave conflicting information. The local staff and phone agents disagreed, leaving me unable to return the car on time. The original reservation was $97.02. Customer service proposed $145 to resolve the issue, but I was ultimately charged... read more
Frequently asked questions about Hertz Car Rental - Dover - South Dupont Highway HLE
How is Hertz Car Rental - Dover - South Dupont Highway HLE rated?
Hertz Car Rental - Dover - South Dupont Highway HLE has a 2.9 star rating with 217 reviews.
When is Hertz Car Rental - Dover - South Dupont Highway HLE open?
Hertz Car Rental - Dover - South Dupont Highway HLE is closed now. It will open at 8:00 a.m.
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