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Hertz Car Rental - Dover - South Dupont Highway HLE
- Transportation Services
- Dover, DE
About this business
Welcome to Hertz Car Rental - Dover - South Dupont Highway HLE located at 1679 South Dupont Highway, Dover, DE, 19901-4616. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
1679 S Dupont Hwy SUITE 17, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I intended to return my rental car to Dover, DE, but accidentally selected JFK when booking. Even so, Hertz was terrible at helping me. The Dover office refused to accept the car due to a system error, and I spent multiple long calls with customer service (32, 29, 39, 21, and 23 minutes) who gave conflicting information. The local staff and phone agents disagreed, leaving me unable to return the car on time. The original reservation was $97.02. Customer service proposed $145 to resolve the issue, but I was ultimately charged... read more
On peut pas donner 0 ce qui quelque part n'ai pas juste. Bref fuyez HERTZ et SURTOUT celui - ci. Aucune parole , aucune n respect du consommateur
I had to exchange my rental car the day I was leaving for vacation. The car vibrated violently at speeds over 70 mph and when loaded. I had to interrupt my trip and exchange the car. Despite the incredible inconvenience, I received nothing in return—no money back, no compensation. It took me an additional 5 hours to reach my destination. The car I was originally given was extremely dirty, and I had to clean it myself. The second car I was given was a 2023 that looked like it had been through a war. This is the second time in... read more
I was skeptical of renting from this location because of all the bad reviews. But, at this point, I honestly think that the majority of bad reviews stem from people either not reading the fine print, or just being rude to the staff. My experience was great. I showed up shortly before my pick-up time and a nice clean car with a full tank of gas was ready to go. I returned the car on time, clean with a full of gas and was charged the exact amount of my reservation. Crazy how when you follow the rules, things tend to go as expe... read more
Frequently asked questions about Hertz Car Rental - Dover - South Dupont Highway HLE
How is Hertz Car Rental - Dover - South Dupont Highway HLE rated?
Hertz Car Rental - Dover - South Dupont Highway HLE has a 2.9 star rating with 213 reviews.
When is Hertz Car Rental - Dover - South Dupont Highway HLE open?
Hertz Car Rental - Dover - South Dupont Highway HLE is closed now. It will open at 8:00 a.m.
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