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Hertz Car Rental - Concord - Rectrix (private Flights Only)
- Transportation Services
- Manhattan, NY
About this business
Location details
777 Virginia Rd, Manhattan, NY, 01730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a ford f150 and a toyota rav 4 reserved for a week's time, 5 months ahead of time. Airline changed the flight times. Went to website to make a modification to both rentals. Got an error message. Called the desk of the agency, her system wouldn't let her change it. Told me to call reservations. Called reservations and the guy said he could help me and that I had to cancel the reservations on my end first. So I did. He comes back on and apologizes that no vehicles were available for that time anymore (2 month's time ... read more
Some dumb guy keeps telling that i have to have insurance for rideshare when the vehicle is covered by their insurance. YOU CAN KISS WHERE THE SUN DOWN SHINE! Personal or rideshare its optional!!!!!!
ON FEBRUARY 14TH WE RENTED A RAM 2500 RED PICK UP TRUCK FROM HERTZ 901 E. SUNRISE BLVD FT. LAUDERDALE, FLORIDA. THE TRUCK WAS ORIGINALLY LISTED FOR $1,060.00 I BELIEVE. IT WAS VALENTINE'S DAY AND I ASKED IF I COULD GET A DISCOUNT AND THE MANAGER CAME OVER TO THE COMPUTER AND HE DID GIVE ME A DICOUNT TO $868.00 WHICH I THOUGHT WAS GREAT. I THANKED HIM OVER AND OVER. WE RETURNED THE TRUCK AROUND 5:00 SATURDAY FEBRUARY 21ST. WE GET A BILL FOR $1,116.92! I'M LIKE WHAT? I CALLED JAMAR FROM THE THE HERTZ OFFICE AND HE SAID I RETUR... read more
Do not rent from this location. Arrived to pick up a car for travel and informed no cars available. I never received a call. I received emails and a text reminding me to pick up my rental! The clerk was non caring and claimed I was on the list to be called but he got busy. Hertz truly is sub standard, I have a laundry list, but I’m done with them. Take a gamble with enterprise if you have to but stay away from this location!!
Unbelievably poor service. Apparently they are horribly understand because they routinely put incoming calls on hold and never answer them and I've heard each employee frequently comment on how overly busy he/she is. Is say go to another place but this is the only place in Nashville that does the Uber/Hertz renntal so if you wish to rent an Uber vehicle this is your only option. In addition to all this apparently they have no Google presents where you can go online and rate them, which I suppose is good for that since they'... read more
The worst customer service you make reservations with them and know one calls to say that they have 0 vehicles it's a good thing I drove to the location to ask the clueless employee that lied and told me that he called me. I ask him why are you even open he replied he doesn't know
On February 8, 2026, I rented a vehicle from Hertz at Orlando International Airport . The Hertz agent falsely told me that LIS (Loss/Damage Insurance) was required by Florida law and mandatory for the rental. This is categorically false - LIS is optional, as clearly stated on my own rental agreement under "Additional Products." I was fraudulently coerced into purchasing LIS. I have rented from other companies at this same airport (Budget) and have never been told insurance was legally required. When I contacted Hertz cust... read more
I was in a predicament with my truck having an issue with the transmission for the past several months. I rented from Enterprise & Subaru for about 3-4 weeks at a time at both of those rental companies. At this point, they were both not able to rent a vehicle. I went to Hertz at Tyler Pounds Airport and rented a vehicle for a week. After one day, my truck was finally working correctly! It had been in & out of the shop for about 15 weeks. I go to return the vehicle at Hertz this morning and my charges were still 92% of the we... read more
Hands down one of the worst car rental experiences I've ever had. Zero professionalism or empathy from the on-site manager, Rick. We reserved a rental car well in advance because we needed reliable transportation to take my family to my mother’s funeral the next morning. This was not a leisure trip and we didn't want a large vehicle for fun - it was a deeply personal, time-sensitive situation that required a 7 passenger vehicle. When we arrived in town from Hawaii, we were told they did not have the vehicle we rented. Then... read more
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