Hertz Car Rental - Columbus - Columbus West HLE

Zack Martin 

on Google

4 months ago

This place is on point with customer service and being friendly. They helped me with getting a last minute rental. Will definitely bring them as much business as I possibly can. Thank you 

Matthew Kirk Merritt 

on Google

6 months ago

I just want to give a shout out to Carol at Hertz. This is the second time I have gotten a rental from this location and both times the staff has been so nice and helpful. This second time was unfortunately due to an accident, and Carol has been genuinely kind and helpful, and the young man who processed my pickup, I forget his name, was great too!! Top notch professionalism, and prompt response. Enterprise downtown told me to pickup my car at 4pm on a Friday; then after walking there, told me they had no inventory, Carol ha... read more

Shaun Barrow 

on Google

6 months ago

This place is a joke. Got a rental, returned the rental on Sunday 7/27. It's now Thursday 7/31 and my rental was still never closed out. I called customer service, they were no help. They just called the location who said they were gonna close it out and never did. I called customer service back and then was told they would send a form over to management and have them deal with it. NEVER AGAIN will I use HERTZ, I will definitely be sticking with ENTERPRISE from now on. Should of just stuck to what I know. SMH. Ridiculous. I ... read more

Halle A 

on Google

8 months ago

The place is in a junk yard! The car was dirty on the outside and moo moos is across the street they can’t keep the cars clean because it’s in a pothole mud parking lot! I would never use this one again and safety. 

Ana Ortiz 

on Google

9 months ago

It’s is a little office and hard to find. You will enter through carstart parking lot and come around following the arrows leading to the carstar office. Then you will see a hertz sign make the right and office will be to your left. It is a small building. Customer service was fine.